Dynamics 365

Mslearn

free

Prepare to teach MB-910 Microsoft Dynamics 365 Fundamentals (CRM)

Prepare to teach MB-910 Microsoft Dynamics 365 Fundamentals (CRM)

Dynamics 365 Dynamics Customer Service

beginner

Mslearn

free

Prepare to teach MB-920: Microsoft Dynamics 365 Fundamentals (ERP)

Prepare to teach MB-920: Microsoft Dynamics 365 Fundamentals (ERP)

Dynamics 365 Dynamics Customer Service

beginner

Mslearn

free

Sell through the commercial marketplace

The Microsoft commercial marketplace is a catalog of cloud applications and services that contains offerings from...

Azure Marketplace Azure Dynamics 365

beginner

Mslearn

free

Introduction to developing with Microsoft Power Platform

This learning path is the first step in learning about the platform, tools, and the ecosystem of Power Platform.

Dynamics 365 Power Platform Power Apps

intermediate

Mslearn

free

Extending Power Platform Dataverse

Get started with extending Power Platform Dataverse.

Dynamics 365 Power Platform Power Apps

intermediate

Mslearn

free

Solution Architect: Design Microsoft Power Platform solutions

Learn how a solution architect designs solutions.

Power Platform Dynamics 365 Power Apps

advanced

Mslearn

free

Create components with Power Apps Component Framework

Learn how to build custom components and controls with Power Apps component framework.

Dynamics 365 Power Platform Power Apps

advanced

Mslearn

free

Introduction to developing with finance and operations apps

As a developer working with finance and operations apps, it's important to have a firm grasp of the main...

Dynamics 365 Dynamics Finance

beginner

Mslearn

free

Purchase items and services in Microsoft Dynamics 365 Business Central

Do you need to create purchase documents like purchase orders and purchase invoices? This learning path shows you...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Help service reps be more productive in Dynamics 365 Customer Service

Do you want to improve your service representative's productivity? This path discusses options to help service reps...

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Validate your Dynamics 365 customer experience analyst skills

Validate your implementation skills in Dynamics 365 Sales and Dynamics 365 Customer Insights in this learning path...

Dynamics 365 Dynamics Customer Engagement Dynamics Sales

intermediate

Mslearn

free

Process customer and vendor payments in Microsoft Dynamics 365 Business Central

Do you receive payments from customers and pay vendors? This module will help you track both in cash management and...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Configure and manage sales, and customers in Dynamics 365 Supply Chain Management

The process of working with customers, understanding the life cycle of the sales process, and setting up sales...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Get started with finance and operations apps

Learn how finance and operations apps support businesses to manage their global financial systems, operational...

Dynamics 365 Dynamics Finance Dynamics Scm

beginner

Mslearn

free

Work with Knowledge Management Solutions in Dynamics 365 Customer Service

This learning path focuses on working with Knowledge Management Solutions in Microsoft Dynamics 365 Customer Service.

Dynamics 365 Dynamics Customer Service

beginner

Mslearn

free

Configure and work with transportation management in Dynamics 365 Supply Chain Management

Transportation management in Dynamics 365 Supply Chain Management helps you find the most efficient way to deliver...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Use Artificial Intelligence in Microsoft Dynamics 365 Business Central

Artificial Intelligence can be used with Business Central. This path focuses on a few key ways that you can use it...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Work like a pro with data in Business Central

Are you just getting started with Business Central? This learning path will help prepare you for the types of data...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Connect and engage with customers with Omnichannel for Dynamics 365 Customer Service

Developing and deploying true omnichannel solutions are critical to the success of any organization that provides...

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Assemble items in Microsoft Dynamics 365 Business Central

Do you sell assembled items? This learning path provides the information you need to assembly management and items....

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up projects and resources in Microsoft Dynamics 365 Business Central

Do you want to set up projects in Dynamics 365 Business Central? This learning path discusses how to set up...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Discover the foundation of customizing Microsoft Dynamics 365 Business Central

Do you want to use the development tools to learn how to customize Microsoft Dynamics 365 Business Central? This...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Configure Dynamics 365 Sales for AI-powered selling

Learn how to configure Dynamics 365 Sales with AI-powered tools like Copilot and AI agents to empower sellers and...

Dynamics 365 Dynamics Sales

beginner

Mslearn

free

Configure and use process manufacturing in Dynamics 365 Supply Chain Management

Process manufacturing is associated with formulas and manufacturing recipes, in contrast with discrete...

Dynamics 365 Dynamics Scm

beginner

Mslearn

free

Configure channels in Dynamics 365 Contact Center

Learn to configure every customer-facing channel in Dynamics 365 Contact Center. Set up chat and digital messaging...

Dynamics 365 Dynamics Contact Center Microsoft Copilot Studio

intermediate

Mslearn

free

Set up and use features for resource/non-stocked based scenarios in Dynamics 365 Project Operations

Dynamics 365 Project Operations provides tools to cover project-based quotes, scheduling modes, cost and sales...

Dynamics 365 Dynamics Project Operations

intermediate

Mslearn

free

Learn the application foundation with the AL programming language for Microsoft Dynamics 365 Business Central

Do you want to start developing solutions using application language (AL) for Business Central? This learning path...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up Dynamics 365 Intelligent Order Management

Learn how to set up Dynamics 365 Intelligent Order Management

Dynamics 365 Dynamics Iom

intermediate

Mslearn

free

Set up Dynamics 365 Customer Insights - Journeys and configure advanced settings

Dynamics 365 Customer Insights - Journeys elevates customer experiences, allowing you to orchestrate personalized...

Dynamics 365 Customer Insights Journeys

intermediate

Mslearn

free

Work with Demand planning in Dynamics 365 Supply Chain Management

Boost forecasting and inventory optimization with advanced algorithms, real-time collaboration, and customizable...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Replenish items in Microsoft Dynamics 365 Business Central

Do you need to replenish inventory items in your business? This learning path will show you options you can use to...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Get started with Dynamics 365 Customer Service scheduling

Do you need to schedule staff and other resources to service customers? This learning path discusses how to...

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Work with accounts receivable in Dynamics 365 Finance

Configure the Accounts receivable module in Dynamics 365 Finance to create customer invoices, post packing slips,...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Configure and use discrete manufacturing in Dynamics 365 Supply Chain Management

If a company only produces simple products, production can be scheduled manually with the correct bill of materials...

Dynamics 365 Dynamics Scm

beginner

Mslearn

free

Get started with cost accounting for supply chains in Dynamics 365 Finance

Cost accounting lets you collect data from various sources, such as the general ledger, sub-ledgers, budgets, and...

Dynamics 365 Dynamics Finance Dynamics Scm

beginner

Mslearn

free

Introduction to sales in Dynamics 365

Explore Microsoft Dynamics 365 customer engagement apps and their shared capabilities. Learn how Dynamics 365...

Dynamics 365 Dynamics Sales Dynamics Customer Engagement

beginner

Mslearn

free

Work with Dynamics 365 Sales Professional

Generate leads, create opportunities, realize easy setup and integration, and streamline your sales processes with...

Dynamics 365 Dynamics Sales

intermediate

Mslearn

free

Set up Microsoft Dynamics 365 Business Central for reporting

Do you want to use Business Central with other applications or make data available in the cloud? Then, complete this...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Implement Microsoft Dynamics 365 Field Service

Field service companies often realize they need help as they discover that workflow inefficiencies are preventing...

Dynamics 365 Dynamics Field Service

intermediate

Mslearn

free

Get started and use functionality in Microsoft Dynamics 365 Human Resources

Do you have employees? If you do, this learning path will introduce Dynamics 365 Human Resources functionality,...

Dynamics 365 Dynamics Human Resources

beginner

Mslearn

free

Use Dynamics 365 Copilot for Sales

This learning path helps identify features and functionality of Dynamics 365 Copilot for Sales, and how to set up...

Ms Copilot Dynamics Sales Dynamics 365

beginner

Mslearn

free

Configure apps in finance and operations

Learning path for the Dynamics 365 finance and operations Apps bridge between Fundamentals and Core

Dynamics 365 Dynamics Finance Dynamics Human Resources

intermediate

Mslearn

free

Set up fixed assets management in Microsoft Dynamics 365 Business Central

Do you plan to use fixed assets functionality in Business Central? If you do, this learning path will get you...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Pick and ship items in Microsoft Dynamics 365 Business Central

Do you need to pick and ship items from warehouses in your business? This learning path discusses how to pick and...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Prepare to teach MB-230 Microsoft Dynamics 365 Customer Service Functional Consultant

Learn about the Microsoft Learn for Educators program and how to best deliver its content to your students. Prepare...

Dynamics 365 Dynamics Customer Service

beginner

Mslearn

free

Configure your organization in finance and operations apps

Learn how to set up legal entities, design mobile apps, and implement integrations as a functional consultant.

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Set up and work with Finance insights in Dynamics 365 Finance

This learning path helps you efficiently use finance insights tools to handle customer payments, create customer...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Process sales and purchasing in Business Central

This learning path covers day-to-day sales and purchasing operations in Microsoft Dynamics 365 Business Central. You...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Receive and put-away items in Microsoft Dynamics 365 Business Central

Do you want to know about how to manage warehouse shipments? This module discusses typical warehouse transactions.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Work with Expense management in Dynamics 365 Project Operations

Maximize profitability and minimize cost with accurate expense management capabilities in Dynamics 365 Project Operations.

Dynamics 365 Dynamics Project Operations Dynamics Finance

intermediate

Mslearn

free

Work with accounts payable in Dynamics 365 Finance

Accounts payable are a liability due to a creditor when you order goods or services without paying in cash up front,...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Get started using Dataverse

Do you want to learn how to build solutions that can use a standardized data structure, and work with other...

Dynamics 365 Power Platform Dataverse

beginner

Mslearn

free

Develop using Power Apps and Power Automate for Dynamics 365 Business Central

Do you want to use Power Apps and Power Automate with Business Central? This learning path discusses how you can use...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Deploy Dynamics 365 Project Operations

Learn about how to deploy Dynamics 365 Project Operations

Dynamics 365 Dynamics Project Operations Dynamics Finance

intermediate

Mslearn

free

Use warehouse management only mode in Dynamics 365 Supply Chain Management

Warehouse management only mode in Dynamics 365 Supply Chain Management allows you to streamline inbound/outbound...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Use Success by Design for Dynamics 365 solutions

FastTrack for Dynamics 365 is designed to help customers and partners achieve a successful deployment of Dynamics...

Dynamics 365 Dynamics Sales Customer Insights Journeys

advanced

Mslearn

free

Analyze insights in Dynamics 365 Customer Insights - Journeys

Focus on evaluating analytics and key performance indicators of your marketing efforts to help understand impact and...

Dynamics 365 Customer Insights Journeys

intermediate

Mslearn

free

Get started with Trade in Microsoft Dynamics 365 Business Central

Are you using Trade in Business Central? This learning path discusses the setup requirements and how to start using...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Use cost accounting in Microsoft Dynamics 365 Business Central

Do you need to use cost accounting in your company? This learning path can help get you started with cost accounting...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Explore the fundamentals of Microsoft Dynamics 365 Sales

This learning path introduces learners to Dynamics 365 Sales. You'll learn about the core product capabilities and...

Dynamics 365 Dynamics Sales

beginner

Mslearn

free

Get started with manufacturing in Microsoft Dynamics 365 Business Central

Do you manufacture products? This learning path helps you understand the functionality available in Business Central...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Work with outbound marketing features in Dynamics 365 Customer Insights - Journeys

Learn how to use the Customer Insights - Journeys application to guide your prospects and customers through a...

Dynamics 365 Customer Insights Journeys

intermediate

Mslearn

free

Validate your skills architecting solutions for customers and products

In this workshop you're analyzing and architecting solutions based on a series of sheets in a planning workbook. You...

Dynamics 365

intermediate

Mslearn

free

Prepare to teach MB-220 Microsoft Dynamics 365 Marketing Functional Consultant

Learn about the Microsoft Learn for Educators program and how to best deliver its content to your students. Prepare...

Dynamics 365 Dynamics Customer Service

beginner

Mslearn

free

Set up and use the sales accelerator capabilities in Dynamics 365 Sales

Learn how to set up and configure Dynamics 365 Sales to use sales accelerator features. Use the Sales accelerator so...

Dynamics 365 Dynamics Sales

intermediate

Mslearn

free

Manage warehouse processes in Microsoft Dynamics 365 Business Central

Moving and producing items in a warehouse are key functions that are discussed in this module. We also discuss the...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Work with real-time features in Dynamics 365 Customer Insights - Journeys

Dynamics 365 Customer Insights - Journeys real-time marketing features enable organizations to orchestrate...

Dynamics 365 Customer Insights Journeys

intermediate

Mslearn

free

Work with integration tools in finance and operations apps

Discover essential concepts and best practices for integrating finance and operations apps to streamline data flow...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Introduction to service in Dynamics 365

Explore how Dynamics 365 service apps support AI-powered business through autonomous agents, intelligent scheduling,...

Dynamics 365 Dynamics Contact Center Dynamics Customer Engagement

beginner

Mslearn

free

Use Lifecycle Services to design and plan an implementation of finance and operations apps

Lifecycle Services is a collaborative workspace that customers and their partners use to manage finance and...

Dynamics 365 Dynamics Finance

beginner

Mslearn

free

Configure Asset Management for Dynamics 365 Supply Chain Management

Configure the Asset Management add-in for Dynamics 365 Supply Chain Management.

Dynamics 365 Dynamics Scm Dynamics Finance

beginner

Mslearn

free

Tailor roles and design the UI for Microsoft Dynamics 365 Business Central

Some key functionality can be personalized by a developer. This learning path discusses onboarding options, Role...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Configure and work with analytics and reporting in finance and operations apps

Business leaders can make important decisions in their company if they have accurate insight into the underlying...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Get started with development in Microsoft Dynamics 365 Business Central

Are you interested in developing for Dynamics 365 Business Central? This learning path focuses on some of the basics...

Dynamics 365 Dynamics Business Central

beginner

Mslearn

free

Universal Resource Scheduling in Microsoft Dynamics 365 Field Service

Schedule anything to the right resource for any job or task with ease. Universal Resource Scheduling (URS) is a...

Dynamics 365 Dynamics Field Service

intermediate

Mslearn

free

Manage a company with multiple locations in Microsoft Dynamics 365 Business Central

Are you going to use multiple inventory locations in your company? This learning path focuses on how to manage...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Develop using X++ for Finance and operations apps

To develop in finance and operations apps, you need a basic understanding of the tasks related to setting up and...

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Continuous integration with Azure DevOps for Microsoft Dynamics 365 Business Central

What tools are used by many Business Central developers to manage the creation of apps? This path discusses Azure...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Introduction to supply chain management in Dynamics 365

Explore how Dynamics 365 Supply Chain Management supports modern operations through core capabilities, inventory and...

Dynamics 365 Dynamics Scm

beginner

Mslearn

free

Manage fixed asset maintenance and insurances in Microsoft Dynamics 365 Business Central

Do you need to maintain and insure your fixed assets? This path focuses on maintenance tracking and insurance...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Architect solutions for Dynamics 365 and Microsoft Power Platform

Becoming a Solution Architect for Dynamics 365 and Microsoft Power Platform.

Dynamics 365 Power Platform

advanced

Mslearn

free

Route and distribute work in Dynamics 365 Customer Service

This learning path describes how to route and distribute work using unified routing in Dynamics 365 Customer Service.

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Set up warehouse management in Microsoft Dynamics 365 Business Central

Are you using or planning to use the warehouse management systems in Business Central? If you are, this learning...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Process VAT in Microsoft Dynamics 365 Business Central

Do you need to set up and calculate VAT for your company? Take this learning path that contains information about...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Configure and use the general ledger in Dynamics 365 Finance

Dynamics 365 Finance empowers business users to control finances and manage funds with accurate information at any...

Dynamics 365 Dynamics Finance

beginner

Mslearn

free

Administer fixed assets and inventory

This learning path teaches you to configure and manage fixed assets in Dynamics 365 Finance, covering setup,...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Implement Dynamics 365 Projects

As you implement Dynamics 365 solutions, you have many considerations. These include designing for users, sharing...

Dynamics 365 Dynamics Finance Dynamics Sales

beginner

Mslearn

free

Unlock customer intent with Dynamics 365 Customer Insights - Data

Gain insight to your customer with Dynamics 365 Customer Insights - Data.

Dynamics 365 Customer Insights Data

intermediate

Mslearn

free

Manage product version information in Dynamics 365 Supply Chain Management

Learn how to manage product version information in Dynamics 365 Supply Chain Management

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Manage accounts receivable

This learning path covers the Accounts receivable module in Dynamics 365 Finance, including creating invoices,...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Manage permissions and administration for Dataverse

Do you need to manage user access rights? In this learning path, you will learn how to manage permissions associated...

Dynamics 365 Power Platform Dataverse

intermediate

Mslearn

free

Reclassify fixed assets in Microsoft Dynamics 365 Business Central

Asset transactions using the reclassification journal, transfers, and splits are discussed in this learning path.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Work with essential development standards for Microsoft Dynamics 365 Business Central

Do you want to develop extensions for Dynamics 365 Business Central? If you do, this learning path will help you do...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Reconcile bank accounts in Microsoft Dynamics 365 Business Central

Do you want to find out how to reconcile bank accounts in Business Central? The bank reconciliation feature and...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Use the Shopify connector in Dynamics 365 Business Central

Do you sell Shopify items? This learning path provides the information you need to get started with the Shopify...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Implement finance and operations apps

Plan and design your project methodology to successfully implement finance and operations apps with FastTrack...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Process financial periodic activities in Microsoft Dynamics 365 Business Central

Are you responsible for period and year-end closing processes? Complete this module, which discusses how to send...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up financial management in Microsoft Dynamics 365 Business Central

Do you want to use Business Central for financial management? Then, this learning path is for you. It discusses the...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Configure and use budgeting in Dynamics 365 Finance

Every organization, whether it's private or public, sets financial and operational goals by creating budgets. With...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Configure financial management

This learning path guides you through setting up the General ledger module, completing closing procedures, using...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Set up Business Central

This learning path covers the initial setup of Microsoft Dynamics 365 Business Central. You learn how to create and...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Introduction to finance in Dynamics 365

Explore how Dynamics 365 Finance enhances financial operations through AI-powered agents, Copilot-driven workflows,...

Dynamics 365 Dynamics Finance

beginner

Mslearn

free

Work with Microsoft Power Platform tenants, environments, subscriptions, and Dynamics 365 apps

Learn how to work with Microsoft Power Platform tenants, environments, subscriptions, and Dynamics 365 apps.

Dynamics 365 Power Platform

intermediate

Mslearn

free

Work with Customer Service Insights

Learn how to configure and work with Customer Service Insights.

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Configure and work with warehouse management in Dynamics 365 Supply Chain Management

Warehouse management in Dynamics 365 Supply Chain Management helps optimize and streamline warehouse processes...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Sell items and services in Microsoft Dynamics 365 Business Central

If you sell items or services to customers, this learning path can help you learn how to use Business Central to...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Perform budgeting and forecasting

This learning path covers budgeting in Dynamics 365 Finance, including creating, managing, and monitoring budgets,...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Learn about the data management foundation in Microsoft Dynamics 365 Business Central

Are you aware of the data and file structure for Business Central? This learning path provides insight into the data...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Manage advanced fixed assets transactions in Microsoft Dynamics 365 Business Central

Do you need to enter transactions to manage fixed assets? This learning path discusses opening transactions,...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Extend Dynamics 365 Sales with AI and Power Platform tools

Learn how to enhance Dynamics 365 Sales with AI tools and Power Platform capabilities, including mobile apps,...

Dynamics 365 Dynamics Sales Power Platform

beginner

Mslearn

free

Set up and work with subscription billing in Dynamics 365 Finance

This learning path allows you to manage subscription revenue, recurring billing, and multi-element revenue...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Monitor and optimize Dynamics 365 Contact Center with AI-driven insights

Learn to monitor and optimize Dynamics 365 Contact Center using AI-driven insights. Configure supervisor tools for...

Dynamics 365 Dynamics Contact Center

intermediate

Mslearn

free

Use multiple currencies in Microsoft Dynamics 365 Business Central

Do you work with multiple currencies? If you do, this path will help you understand the steps you need to complete...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Use warehouse management in manufacturing in Dynamics 365 Supply Chain Management

Using warehouse management in manufacturing processes in Dynamics 365 Supply Chain Management helps optimize and...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Get started with Dynamics 365 Commerce

Dynamics 365 Commerce delivers a comprehensive omnichannel solution that unifies back-office, in-store, call center,...

Dynamics 365 Dynamics Commerce

beginner

Mslearn

free

Use serial and lot numbers in Microsoft Dynamics 365 Business Central

Does your business require you to use serial or lot numbers? This learning path addresses how you can use serial and...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Configure and use cash and bank management, and sales tax in Dynamics 365 Finance

You can use the Cash and bank management module in Dynamics 365 Finance to maintain an organization's bank accounts,...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Manage basic fixed assets transactions in Microsoft Dynamics 365 Business Central

Transactions for fixed assets can include a purchase transaction, depreciation transaction, and disposal of an...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Get started with inventory management in Microsoft Dynamics 365 Business Central

Do you buy and sell inventory items? If you do, this module will discuss how to create items and enter quantities.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Use Service Management in Microsoft Dynamics 365 Business Central

Do you want to use Service Management in Dynamics 365 Business Central? This learning path will help you set up and...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Integrate Dynamics 365 Sales with Dynamics 365 Business Central using Dataverse

Do you want to use Dynamics 365 Sales with Business Central? This learning path discusses how to work with coupling...

Dynamics 365 Dynamics Sales Dynamics Business Central

intermediate

Mslearn

free

Extend Dynamics 365 Customer Service

Do you want additional functionality for Dynamics 365 Customer Service? This path discusses using the Power Platform...

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Get started using Power Platform with finance and operations apps

Discover how Microsoft Power Apps, Power BI, and Power Automate enhance efficiency, decision-making, and mobile...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Solve problems in real time with Dynamics 365 Remote Assist

Empower technicians to collaborate more efficiently by working together from different locations with Dynamics 365...

Dynamics 365 Dynamics Field Service Dynamics Remote Assist

intermediate

Mslearn

free

Enhance Dynamics 365 Sales with tools and apps

Tools like Microsoft 365 apps, embedded intelligence features, and the Dynamics 365 Sales mobile app empower your...

Dynamics 365 Dynamics Sales

intermediate

Mslearn

free

Manage events in Dynamics 365 Customer Insights - Journeys

In Microsoft Dynamics 365 Customer Insights - Journeys, you can easily plan, execute, and follow up on your events....

Dynamics 365 Customer Insights Journeys

intermediate

Mslearn

free

Set up and use features with lite deployment in Dynamics 365 Project Operations

Dynamics 365 Project Operations allows you to create a vendor invoice for a lite deployment in Project Operations....

Dynamics 365 Dynamics Project Operations

intermediate

Mslearn

free

Configure and manage fixed assets and Asset leasing in Dynamics 365 Finance

Learn how to configure and manage fixed assets and Asset leasing in Dynamics 365 Finance

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Design Dynamics 365 Solutions

While the technology is important, designing solutions with Dynamics 365 is about more than the technology. You must...

Dynamics 365 Dynamics Finance Dynamics Sales

beginner

Mslearn

free

Configure sales and purchasing in Business Central

This learning path covers the configuration of sales and purchasing in Microsoft Dynamics 365 Business Central. You...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Return items in Microsoft Dynamics 365 Business Central

Do you need to return items to vendors and accept returns from customers? This path will help you learn how to...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Empower customer service representatives in Dynamics 365 Contact Center

Learn to empower customer service representatives in Dynamics 365 Contact Center. Customize the agent workspace with...

Dynamics 365 Dynamics Contact Center Microsoft Copilot Studio

intermediate

Mslearn

free

Use application development best practices in Microsoft Dynamics 365 Business Central

Do you plan to create an app for Business Central? If you do, this path will be helpful to guide you through the...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Migrate data and go live with finance and operations apps

As a functional consultant and developer, you must understand how to prepare your customer's data for migration,...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Get started with Microsoft Dynamics 365 Business Central

Are you interested in Business Central? If you are, this learning path provides a good introduction. It discusses...

Dynamics 365 Dynamics Business Central

beginner

Mslearn

free

Process financial operations in Business Central

This learning path covers financial operations in Microsoft Dynamics 365 Business Central. You learn how to analyze...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Generate and qualify leads using AI in Dynamics 365 Sales

Learn how to configure lead management, automate lead qualification, and leverage AI-powered tools in Dynamics 365...

Dynamics 365 Dynamics Sales

beginner

Mslearn

free

Build reports for Microsoft Dynamics 365 Business Central

Do you want to develop or modify reports for Business Central? This path helps you understand how to build and...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Create relationships, business rules, calculations, and rollups in Dataverse

Do you need to create data relationships, business rules, calculations, and rollups in Dataverse? These modules help...

Dynamics 365 Power Platform Dataverse

intermediate

Mslearn

free

Create fixed assets in Microsoft Dynamics 365 Business Central

Do you know how to create fixed asset records in Business Central? This learning path will show you how to create...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Extend finance and operations apps

Extensions allow developers to make changes to the end-user experience in finance and operations apps by...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Explore the fundamentals of Microsoft Dynamics 365 Customer Insights

This learning path introduces learners to the core capabilities of Dynamics 365 Customer Insights - Journeys. You...

Dynamics 365

beginner

Mslearn

free

Calculate and post project WIP in Microsoft Dynamics 365 Business Central

Do you want to learn about project WIP in Business Central? This learning path discusses WIP methods, how to...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up and use service management in Dynamics 365 Supply Chain Management

Service Management in Dynamics 365 Supply Chain Management streamlines service ops with automation, optimized...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Work with entitlements and service level agreements in Dynamics 365 Customer Service

This learning path focuses on working with entitlements and service level agreements in Microsoft Dynamics 365...

Dynamics 365 Dynamics Customer Service

beginner

Mslearn

free

Create projects in Microsoft Dynamics 365 Business Central

Are you going to use projects to track project costs with Business Central? This learning path discusses creating...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Use Power BI in Microsoft Dynamics 365 Business Central

Are you going to use Power BI to create reports for Business Central? If so, this learning path will discuss how to...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Work with Dynamics 365 Sales insights

Learn how to configure and work with Dynamics 365 Sales Insights.

Dynamics 365 Dynamics Sales

intermediate

Mslearn

free

Build finance and operations apps

Developing in finance and operations apps requires a basic understanding of the tasks required to build new elements...

Dynamics 365 Dynamics Finance

beginner

Mslearn

free

Configure and manage products and inventory in Dynamics 365 Supply Chain Management

Product information is the pillar of supply chain and retail applications across all industries. In the various...

Dynamics 365 Dynamics Scm

beginner

Mslearn

free

Working with Connected Field Service for Dynamics 365 and Azure IoT

This learning path introduces you to connected Field Service and Azure IoT. Included in this learning path is...

Dynamics 365 Dynamics Field Service Azure

intermediate

Mslearn

free

Work with Dynamics 365 Contact Center IVR

Learn about Dynamics 365 Contact Center interactive voice response (IVR).

Dynamics 365 Dynamics Contact Center Microsoft Copilot Studio

intermediate

Mslearn

free

Create surveys with Dynamics 365 Customer Voice

Learn how to create and send surveys with Dynamics 365 Customer Voice

Dynamics 365 Customer Voice

intermediate

Mslearn

free

Use Connected Customer Service with Dynamics 365

Use the Connected Customer Service Add-in for Dynamics 365 to integrate IoT devices with Dynamics 365 Customer...

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Manage work orders in Dynamics 365 Field Service

Do you use work orders to manage engagements with your customers? This learning path discusses how to use and manage...

Dynamics 365 Dynamics Field Service

intermediate

Mslearn

free

Work with cases in Dynamics 365 Customer Service

This learning path focuses on Case Management capabilities of Dynamics 365 Customer Service including options for...

Dynamics 365 Dynamics Customer Service

beginner

Mslearn

free

Work with Dynamics 365 Sales

Generate leads, create opportunities, and utilize embedded intelligence with Microsoft Dynamics 365 Sales. This...

Dynamics 365 Dynamics Sales

intermediate

Mslearn

free

Create financial reports in Microsoft Dynamics 365 Business Central

Are you responsible for generating financial reports from Business Central? This learning path discusses creating...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Configure and use lean manufacturing in Dynamics 365 Supply Chain Management

Lean manufacturing is a journey of continuous improvement. The goal is to produce exactly what the customer wants,...

Dynamics 365 Dynamics Scm

beginner

Mslearn

free

Implement an AI-powered contact center with Dynamics 365

Learn to implement an AI-powered Dynamics 365 Contact Center. Explore AI-driven architecture and deployment models,...

Dynamics 365 Dynamics Contact Center Microsoft Copilot Studio

intermediate

Mslearn

free

Configure financials in Business Central

This learning path covers the configuration of financial management in Microsoft Dynamics 365 Business Central. You...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Deploy and configure Microsoft Dynamics 365 Business Central

Are you new to Business Central? If you are, this path will help you get started. It discusses how to create new...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up and work with landed cost in Dynamics 365 Supply Chain Management

The Landed cost module in Dynamics 365 Supply Chain Management helps you streamline your organization’s inbound...

Dynamics 365 Dynamics Scm Dynamics Finance

beginner

Mslearn

free

Work with the Microsoft Dynamics 365 Business Central user interface

Do you want to learn about the Business Central user interface? This learning path shows you the user interface, and...

Dynamics 365 Dynamics Business Central

beginner

Mslearn

free

Configure and manage procurement and vendors in Dynamics 365 Supply Chain Management

The process of finding and working with vendors, purchasing products, and ensuring the quality of goods and services...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Win deals with AI-powered sales execution in Dynamics 365 Sales

Learn how to set up the product catalog, manage opportunities, deploy AI sales agents, and analyze pipeline...

Dynamics 365 Dynamics Sales

beginner

Mslearn

free

Prepare to teach MB-210 Microsoft Dynamics 365 Sales Functional Consultant

Learn about the Microsoft Learn for Educators program and how to best deliver its content to your students. Prepare...

Dynamics 365 Dynamics Customer Service

beginner

Mslearn

free

Get started with the features in Dynamics 365 Project Operations

Learn about the features in Dynamics 365 Project Operations

Dynamics 365 Dynamics Project Operations Dynamics Finance

intermediate

Mslearn

free

Learn the fundamentals of Dynamics 365 projects

Learn the fundamentals of Dynamics 365 projects, and better understand digital transformation, Dynamics 365 apps and...

Dynamics 365 Dynamics Finance Dynamics Sales

beginner

Mslearn

free

Work with Asset Management for Dynamics 365 Supply Chain Management

Learn how to work with the Asset Management add-in for Dynamics 365 Supply Chain Management.

Dynamics 365 Dynamics Scm

beginner

Mslearn

free

Use journals in Microsoft Dynamics 365 Business Central

Do you need to create and post journal entries in Business Central? Then this path is for you. Setting up general...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Implement goal management in Dynamics 365 Sales and Customer Service

Learn how to create goals for Microsoft Dynamics 365 Sales and Customer Service.

Dynamics 365 Dynamics Sales Dynamics Customer Service

beginner

Mslearn

free

Set up engineering change management for Dynamics 365 Supply Chain Management

Learn how to set up engineering change management for Dynamics 365 Supply Chain Management.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Manage accounts payable

This learning path for Dynamics 365 Finance teaches you to configure Accounts payable, handle vendor invoices,...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Connect to finance and operations apps

Integration and the ability to access your data in finance and operations apps are important capabilities....

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Use export control in Dynamics 365 Supply Chain Management

Ensure compliance with international regulations by defining and validating export rules using an advanced export...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Work with Inventory Visibility in Dynamics 365 Supply Chain Management

Work with Inventory Visibility in Dynamics 365 Supply Chain Management

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Integrate finance and operations apps with Microsoft Power Platform

Learn how to implement Dynamics 365 solutions spanning across finance and operations apps and Customer engagement,...

Dynamics 365 Dynamics Finance Dynamics Scm

advanced

Mslearn

free

Post sales and purchase invoices in Microsoft Dynamics 365 Business Central

Do you need to process and post customer sales invoices? Do you need to enter vendor purchase invoices? This...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Master planning in Dynamics 365 Supply Chain Management

Master planning allows companies to determine and balance the future need for raw materials and capacity to meet...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Interface with Microsoft Dynamics 365 Business Central

Do you need to interface with Business Central? This learning path will discuss working with web and REST services,...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up warehouse tasks in Microsoft Dynamics 365 Business Central

Some warehouse tasks are available to manage inventory even if you don't use the full Warehouse Management...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Extend Dynamics 365 Project Operations

This learning path helps you deploy and extend standard capabilities of APIs and project resourcing capabilities in...

Dynamics 365 Dynamics Project Operations

intermediate

Mslearn

free

Design with inclusivity in mind

Learn how to perform inclusive product design for users with diverse capabilities.

Azure M365 Dynamics 365

beginner

Mslearn

free

Introduction to Microsoft Learn for Educators program

The Microsoft Learn for Educators program provides eligible educators and faculty members at colleges, universities,...

Defender For Cloud Dynamics 365 Dynamics Customer Service

beginner

Mslearn

free

Learn inclusive marketing principles

Learn how to embody diversity and inclusivity across marketing engines

Azure M365 Dynamics 365

beginner

Mslearn

free

Introduction to mixed reality

Learn about core concepts of augmented reality, virtual reality, and mixed reality. Learn about HoloLens and Windows...

Azure Azure Cloud Services Foundry Tools

beginner

Mslearn

free

Get tips and tricks for teaching MB-920: Microsoft Dynamics 365 Fundamentals (ERP)

Learn tips and tricks about preparing for your first teaching session, which labs to use, when and how to introduce...

Dynamics 365 Dynamics Customer Service

beginner

Mslearn

free

Microsoft Learn for Educators course planning

As you begin to prepare for your course delivery, begin by determining the curriculum integration approach. Once you...

Defender For Cloud Dynamics 365 Dynamics Customer Service

beginner

Mslearn

free

Get tips and tricks for teaching MB-910: Microsoft Dynamics 365 Fundamentals (CRM)

Learn tips and tricks about preparing for your first teaching session, which labs to use, when and how to introduce...

Dynamics 365 Dynamics Customer Service

beginner

Mslearn

free

Microsoft Learn for Educators Course Preparation

Your students want skills that make them employable. Using the resources available from Microsoft will help you feel...

Defender For Cloud Dynamics 365 Dynamics Customer Service

beginner

Mslearn

free

Embrace responsible AI principles and practices

Explore six principles to guide AI development and use - fairness, reliability and safety, privacy and security,...

Azure Dynamics 365 M365

beginner

Mslearn

free

Go to market through the commercial marketplace

This module provides tips and best practices to help organizations create their business plan for success in the...

Azure Marketplace Azure Dynamics 365

beginner

Mslearn

free

Discover Microsoft safety guidelines for responsible conversational AI development

Learn Microsoft development guidelines for fair and secure responsible conversational AI.

Azure Dynamics 365

beginner

Mslearn

free

Get started with FinOps

Learn about the FinOps Framework and the impact of transitioning from a CapEx to an OpEx model.

Azure Dynamics 365 Fabric

beginner

Mslearn

free

Onboard to Microsoft Learn for Educators program

Joining MSLE, getting certified in the content you'll be teaching, integrating Microsoft Official Course materials,...

Defender For Cloud Dynamics 365 Dynamics Customer Service

beginner

Mslearn

free

Introduction to the Microsoft commercial marketplace

Learn about the Microsoft commercial marketplace, including Microsoft AppSource, Azure Marketplace, offer types, and...

Azure Marketplace Appsource Azure

beginner

Mslearn

free

Discover Microsoft guidelines for responsible conversational AI development

Learn Microsoft guidelines for the development of responsible conversational AI, such as chat bots and...

Azure Dynamics 365

beginner

Mslearn

free

Adopt FinOps on Azure

Learn how to implement FinOps on Azure.

Azure Dynamics 365 Fabric

intermediate

Mslearn

free

Functional Consultant skills

Learn about the functional consultant role and the key skills needed to be successful in this role on a Microsoft...

Dynamics 365 Power Platform

intermediate

Mslearn

free

Document and test your Power Apps application

Learn how to document and test a Power Apps application.

Dynamics 365 Power Platform

beginner

Mslearn

free

Get started with security concepts in Dataverse

Learn about getting started with security concepts in Microsoft Dataverse.

Dynamics 365 Power Platform Dataverse

intermediate

Mslearn

free

Solution Architect series: Implement project governance for Power Platform and Dynamics 365

Learn about project governance as a solution architect.

Power Platform Dynamics 365 Dataverse

advanced

Mslearn

free

Use developer tools to extend Power Platform

This module will focus on the available developer tools that can help you perform development activities with Power Platform.

Dynamics 365 Power Platform Power Apps

advanced

Mslearn

free

Extend plug-ins in Power Platform

The purpose of this module is to provide an in-depth overview of plug-ins as it relates to Microsoft Power Platform...

Dynamics 365 Power Platform Power Apps

intermediate

Mslearn

free

Introduction to Dataverse for developers

The goal of this module is to give an introductory overview of Microsoft Power Platform SDKs that are available from...

Dynamics 365 Power Platform Power Apps

intermediate

Mslearn

free

Solution architect series: Model security for Power Platform solutions

Lean about security functionality within Microsoft Dataverse.

Power Platform Dataverse Dynamics 365

advanced

Mslearn

free

Introduction to extending Power Platform

This module will focus on the underlying solution architecture from a technical perspective and what extensibility...

Dynamics 365 Power Platform Power Apps

advanced

Mslearn

free

Get started with configuration and personalization in finance and operations apps

Introduce configuration and personalization to finance and operations apps

Dynamics 365 Dynamics Finance Dynamics Human Resources

beginner

Mslearn

free

Set up and use demand planning in Dynamics 365 Supply Chain Management

Learn how to set up and use demand planning.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Intelligent budget proposal in Dynamics 365 Finance

Learn how to use machine learning to analyze historical data and generate a budget proposal in Dynamics 365 Finance.

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Process purchase order invoices in Dynamics 365 Finance

Learn how to process purchase order invoices in Dynamics 365 Finance.

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Work with subcontracts in Dynamics 365 Project Operations

Learn to work with subcontracts in Dynamics 365 Project Operations.

Dynamics 365 Dynamics Project Operations Dynamics Finance

intermediate

Mslearn

free

Describe core capabilities of Dynamics 365 Supply Chain Management

This module describes the core capabilities of Dynamics 365 Supply Chain Management, including product information...

Dynamics 365 Dynamics Scm

beginner

Mslearn

free

Set up Apple Message for Business and Google Business Messages as channels in Dynamics 365 Customer Service

Learn how to set up Apple Message for Business and Google Business Messages as channels in Dynamics 365 Customer Service.

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Get started with a finance and operations implementation project

The implementation lifecycle for finance and operations will help you to understand the best practices recommended...

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Manage tables in Dataverse

Dataverse tables are similar to tables in a database. Every instance of a Dataverse database includes a base set of...

Dynamics 365 Power Platform Dataverse

beginner

Mslearn

free

Migrate data to Business Central

After creating a new company, you can migrate your data to Business Central.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Invoicing customers in Dynamics 365 Business Central

Do you want to know how to invoice customers in Business Central? This module explains how to invoice from a sales...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Work with cash and bank management in Dynamics 365 Finance

You can use the Cash and bank management module in Dynamics 365 Finance to maintain an organization's bank accounts...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Get started with the implementation of Dynamics 365 Intelligent Order Management

Learn to streamline and optimize your order fulfillment process with Dynamics 365 Intelligent Order Management.

Dynamics 365 Dynamics Iom Dynamics Scm

intermediate

Mslearn

free

Get started with Asset Management for Dynamics 365 Supply Chain Management

Asset Management is an advanced module for managing assets and maintenance jobs in Dynamics 365 Supply Chain Management.

Dynamics 365 Dynamics Scm

beginner

Mslearn

free

Set up inventory planning in Dynamics 365 Business Central

Do you want to use inventory planning in Business Central? This module provides information about how to set up...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Prepare warehouse management for item tracking in Dynamics 365 Business Central

Do you want to know how to use serial numbers and lot numbers in the warehouse? This module explains how to enable...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Learn the AL statements in Dynamics 365 Business Central

Do you want to know how to use basic AL statements? This module shows you how to use conditional statements,...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Get to know your Dynamics 365 customers

Discover skills and techniques to be an effective Dynamics 365 functional consultant by understanding your customer.

Dynamics 365 Dynamics Finance Dynamics Sales

beginner

Mslearn

free

Manage source code by using version control in finance and operations apps

When you're collaborating with other developers, it's important to manage your source code by using version control....

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Create a unified customer profile in Dynamics 365 Customer Insights - Data

Learn about creating a unified customer profile in Customer Insights - Data.

Dynamics 365 Customer Insights Data

intermediate

Mslearn

free

Process credit and collections in Dynamics 365 Finance

Although most customers pay their invoices on time, you need to be able to process invoices that aren't paid by...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Describe inventory management in Dynamics 365 Supply Chain Management

This module describes inventory management capabilities in Dynamics 365 Supply Chain Management, including on-hand...

Dynamics 365 Dynamics Scm

beginner

Mslearn

free

Create a dataset for a Power BI report in Dynamics 365 Business Central

Learn how to create a dataset for a Power BI report in Business Central using assisted reporting setup and custom data sets.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Post periodic journal entries in Dynamics 365 Business Central

When you frequently need to enter the same journal postings, Dynamics 365 Business Central provides recurring...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Analyze Dynamics 365 sales data

Microsoft Dynamics 365 has multiple analytical options to help organizations drive business decisions that are based...

Dynamics 365 Dynamics Sales

intermediate

Mslearn

free

Implement SaaSification techniques in Business Central

Do you want to learn about how to build your user interface using SaaSification techniques? Learn about properly...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Post purchase item charges in Dynamics 365 Business Central

Do you want to know how to process additional direct item costs, such as freight, in Business Central? This module...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up and work with quality control and quality management in Dynamics 365 Supply Chain Management

An important factor that impacts a company's reputation in today's market is the quality of their goods and...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Get started with Dynamics 365 Contact Center

Learn about getting started with Dynamics 365 Contact Center.

Dynamics Contact Center Dynamics 365 Ms Copilot

beginner

Mslearn

free

Configure and use agreements in Dynamics 365 Supply Chain Management

Companies negotiate and agree on certain terms to be able to fix the price of items. These agreements help...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Work with service orders in Dynamics 365 Supply Chain Management

Working with service orders is crucial for efficiently managing and tracking service-related activities, such as...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Develop a Role Center in Dynamics 365 Business Central

Create a Role Center page for Microsoft Dynamics 365 Business Central and learn how it's constructed.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Get started with the Asset Management mobile app in Dynamics 365 Supply Chain Management

Learn how to get started with the Asset Management mobile app in Dynamics 365 Supply Chain Management.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Create custom apps for Dynamics 365 Field Service

Learn how to use Microsoft Power Platform to create custom apps for Microsoft Dynamics 365 Field Service. Prepare for MB-240.

Dynamics 365 Dynamics Field Service

intermediate

Mslearn

free

Introduction to report components in Dynamics 365 Business Central

Do you want to know how to start creating reports for Business Central? If so, this module will explain the...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Work order management in Dynamics 365 Field Service

Manage work orders in Field Service.

Dynamics 365 Dynamics Field Service

intermediate

Mslearn

free

Proforma invoicing and corrections in Dynamics 365 Project Operations

Learn to post and correct proforma invoices in Dynamics 365 Project Operations, enhancing your project management processes.

Dynamics 365 Dynamics Project Operations

beginner

Mslearn

free

Design data models for Dynamics 365 solutions

A data model workshop is part of Success by Design. This module will provide a basic description of data modeling...

Dynamics 365 Dynamics Sales Customer Insights Journeys

advanced

Mslearn

free

Create and manage columns within a table in Dataverse

Learn how to create and manage table columns in Dataverse.

Dynamics 365 Power Platform Dataverse

beginner

Mslearn

free

Work with Copilot to enrich commerce operations in Dynamics 365 Commerce

Discover how Microsoft Copilot enhances customer experience and streamlines commerce operations using AI-powered...

Dynamics 365 Dynamics Commerce Ms Copilot

intermediate

Mslearn

free

Execute across warehouse operations in Dynamics 365 Supply Chain Management

Learn how to execute across warehouse operations.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Use preventive and reactive maintenance in Asset Management for Dynamics 365 Supply Chain Management

This module focuses on reviewing maintenance and scheduling plans, defining maintenance rounds, creating work orders...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Get started with Connected Customer Service for Dynamics 365 and Azure IoT

The Connected Customer Service Add-in for Microsoft Dynamics 365 integrates Internet of Things (IoT) devices with...

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Explore the architecture of Dynamics 365 Project Operations

Learn about the architecture of Dynamics 365 Project Operations.

Dynamics 365 Dynamics Project Operations Dynamics Finance

intermediate

Mslearn

free

Configure the voice channel in Dynamics 365 Contact Center

Learn how to provision the voice channel with Teams Phone, choose a PSTN connectivity option, configure voice queues...

Dynamics Contact Center Dynamics 365

intermediate

Mslearn

free

Set up configurable products in Dynamics 365 Supply Chain Management

Learn to set up configurable products in Dynamics 365 Supply Chain Management.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Integrate procurement between Dynamics 365 Supply Chain Management and Dynamics 365 Field Service

The procurement functionality in Dynamics 365 Supply Chain Management and Dynamics 365 Field Service can be...

Dynamics 365 Dynamics Scm Dynamics Field Service

intermediate

Mslearn

free

Produce items in the warehouse in Dynamics 365 Business Central

Do you want to know how to pick components and put away output? This module explores the integration between...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Explore case management in Dynamics 365 Contact Center

Discover Dynamics 365 Contact Center's case management, advanced routing, and AI-driven analytics.

Dynamics 365 Dynamics Contact Center Dynamics Customer Engagement

beginner

Mslearn

free

Design the data model of a report in Dynamics 365 Business Central

Do you want to learn how to build the data model for a report in Microsoft Dynamics 365 Business Central? This...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Work with service agreements in Dynamics 365 Supply Chain Management

Working with service agreements offers several benefits, including streamlined management of customer commitments,...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Process purchase orders in Dynamics 365 Supply Chain Management

Learn about processing purchase orders in Supply Chain Management.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Recurring contract billing in Dynamics 365 Finance

Customize and implement recurring contract billing features with Dynamics 365 Finance for greater control over item...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Use knowledge articles to resolve Dynamics 365 Customer Service cases

Learn how to use knowledge articles to manage cases in Dynamics 365 Customer Service.

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Get started with subscription billing in Dynamics 365 Finance

Manage subscription revenue and recurring billing with Dynamics 365 Finance, including setting up billing schedules...

Dynamics 365 Dynamics Finance

beginner

Mslearn

free

Get started with project sales management in Dynamics 365 Project Operations

The sales processes that are used in a project-based organization differ from the sales processes that are used in a...

Dynamics 365 Dynamics Project Operations Dynamics Finance

intermediate

Mslearn

free

Extend existing table and page objects in Dynamics 365 Business Central

Do you want to know how to modify existing tables and pages for Microsoft Dynamics 365 Business Central? In this...

Dynamics 365 Dynamics Business Central

beginner

Mslearn

free

Set up Customer Service scheduling

Microsoft Dynamics 365 Customer Service includes capabilities to help you effectively schedule staff and other...

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Create an on-site event in Dynamics 365 Customer Insights - Journeys

Learn to create, manage, and publish on-site events with Dynamics 365 Customer Insights - Journeys, including...

Dynamics 365 Customer Insights Journeys

intermediate

Mslearn

free

Set up the Shopify connector in Dynamics 365 Business Central

Learn how to create Shopify shops in Business Central and learn about the other setup tasks that are related to the...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Access REST services from within Dynamics 365 Business Central

Learn how to use HTTP data types, connect to external REST services, and handle JSON data in Dynamics 365 Business Central.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Configure Copilot in Dynamics 365 Customer Service

Learn how to configure Copilot to use with Customer Service.

Dynamics 365 Dynamics Customer Service Ms Copilot

intermediate

Mslearn

free

Use the Sales and Inventory Forecast extension in Dynamics 365 Business Central

Do you want to know how to use the sales and inventory forecast to manage inventory? The Sales and Inventory...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Search, filter, sort, and select data in Business Central

Searching for data is a frequent action in a business solution. Finding your data is crucial to the user experience....

Dynamics 365 Dynamics Business Central

beginner

Mslearn

free

Configure cash and bank management in Dynamics 365 Finance

Learn to record and reconcile financial transactions, configure banks and cash flow forecasts, and automate updates...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Review the marketing calendar in Dynamics 365 Customer Insights - Journeys

Visualize marketing activities, view entities, and related activities, and customize your marketing calendars.

Dynamics 365 Customer Insights Journeys

intermediate

Mslearn

free

Set up intercompany pricing and invoicing in Dynamics 365 Project Operations

Learn to set up intercompany pricing and invoicing in Dynamics 365 Project Operations.

Dynamics 365 Dynamics Project Operations Dynamics Finance

intermediate

Mslearn

free

Control inventory at multiple locations in Dynamics 365 Business Central

Do you want to learn how to control inventory at multiple locations? This module explains stockkeeping units and how...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Integrate and use Field Service with Dynamics 365 Business Central

Learn how to integrate and use Field Service with Dynamics 365 Business Central and synchronize data between the two apps.

Dynamics 365 Dynamics Field Service Dynamics Business Central

intermediate

Mslearn

free

Propose a solution as a Solution Architect for Microsoft Power Platform and Dynamics 365

Learn how to propose a solution.

Dynamics 365 Power Platform

advanced

Mslearn

free

Define and create business rules in Dataverse

The ability to build business rules that ensure consistent business logic whatever app is accessing that data set is...

Dynamics 365 Power Platform Dataverse

intermediate

Mslearn

free

Apply basic performance optimization in finance and operations apps

By optimizing your development for performance, you can ensure that your work is useful and appreciated by users. As...

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Configure currencies in Dynamics 365 Finance

In today's global market, businesses receive and send payments using different currencies. Exchange rates must be...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Pick and ship items from the warehouse in Dynamics 365 Business Central

Do you want to learn how to pick items from the warehouse and ship them? This module demonstrates how to pick a...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Define agreements in Dynamics 365 Field Service

Learn how to define agreements in Dynamics 365 Field Service.

Dynamics 365 Dynamics Field Service

intermediate

Mslearn

free

Work with synchronous integrations in finance and operations apps

Connect to your finance and operations apps data by using data entities, where data is accessed outside of the...

Dynamics 365 Dynamics Finance Dynamics Scm

advanced

Mslearn

free

Get started with Dynamics 365 Customer Insights - Data

Learn about the Microsoft Dynamics 365 Customer Insights - Data.

Dynamics 365 Customer Insights Data

intermediate

Mslearn

free

Assistant studio tutorials for Dynamics 365 Sales Insights

Discover how to boost productivity by creating custom insights using Microsoft Power Automate in Dynamics 365 Sales Insights.

Dynamics 365 Dynamics Sales

intermediate

Mslearn

free

Configure ledger allocations and accruals in Dynamics 365 Finance

Learn to configure and use accruals and allocations in finance, ensuring accurate revenue and expense tracking by...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Write down or appreciate fixed assets in Dynamics 365 Business Central

Learn how to write down or appreciate a fixed asset in Microsoft Dynamics 365 Business Central and post transactions...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up functional locations in Asset Management for Dynamics 365 Supply Chain Management

Before your organization can start using Asset Management for Dynamics 365 Supply Chain Management, you must first...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Implement multilingual reports in Dynamics 365 Business Central

Do you want to learn how to make your reports multilingual in Microsoft Dynamics 365 Business Central? In this...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Work with choices in Dataverse

Do you want to create standardized choice lists that you can use across all of your Power Apps? This module shows...

Dynamics 365 Power Platform Dataverse

beginner

Mslearn

free

Introduction to becoming a business applications professional

Discover the role of a Business Applications professional, explore Dynamics 365 community resources, and learn about...

Dynamics 365 Dynamics Finance Dynamics Sales

beginner

Mslearn

free

Explore the test framework and tools in finance and operations apps

Learn about the benefits of the unit test framework, Task Recorder, and Best Practices tool in finance and operations apps.

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Customize the schedule board in Dynamics 365 Field Service

Configure filters, queries, and entities to optimize the schedule board for easier scheduling in Dynamics 365 Field Service.

Dynamics 365 Dynamics Field Service

intermediate

Mslearn

free

Describe the foundations of Dynamics 365 customer engagement apps

Learn the essentials of Dynamics 365's customer engagement apps. Navigate features, integrate solutions, and boost...

Dynamics 365 Dynamics Customer Engagement Dynamics Contact Center

beginner

Mslearn

free

Introduction to email processing with Dynamics 365 Customer Engagement apps

Configure Dynamics 365 Customer Engagement apps to work with your email and manage your mailboxes.

Dynamics 365 Power Platform Dynamics Customer Service

beginner

Mslearn

free

Create a canvas app based on Business Central data

Do you want to create a canvas app using Business Central data? This module focuses on how to create canvas app...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Configure fixed asset depreciations in Dynamics 365 Business Central

Do you want to post depreciation transactions in Business Central? This module explores the different deprecation...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Outbound warehouse operations using Dynamics 365 Supply Chain Management

Learn about outbound warehouse operations.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Work with intercompany trade in Dynamics 365 Supply Chain Management

Learn to work with intercompany trade in Dynamics 365 Supply Chain Management.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Work with manufacturing execution in Dynamics 365 Supply Chain Management

Explore the use of the Manufacturing Execution module for efficient inventory management, production management, and...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Managing cases with Dynamics 365 Customer Service Hub

Create cases, manage the case resolution process, work with case hierarchies, and merge similar cases.

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Describe sales processes in Dynamics 365 Supply Chain Management

Learn how to manage customers, trade agreements, sales orders, fulfillment, returns, intercompany orders, and...

Dynamics 365 Dynamics Scm

beginner

Mslearn

free

Manage customer returns in Dynamics 365 Business Central

Do you need to learn how Business Central handles sales returns? Learn how to enter return agreements and process...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up currencies and exchange rates in Dynamics 365 Business Central

If you want to know how to start using foreign currencies in Business Central, follow along with this module, which...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Use checks to pay vendors in Dynamics 365 Business Central

Do you want to know how to pay vendors by using checks? This module focuses on how to enter payment lines for manual...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Get started with subcontracting in Dynamics 365 Project Operations

Learn where to get started with subcontracting in Dynamics 365 Project Operations.

Dynamics 365 Dynamics Project Operations Dynamics Finance

intermediate

Mslearn

free

Extend elements in finance and operations apps

Learn how to extend a table and create a form extension in this module on customizing finance and operations apps.

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Set up ledgers and journals in Dynamics 365 Finance

Learn how to set up the General ledger, where all other modules post their related financial transactions.

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Identify customer needs and explore relationships in Dynamics 365

Explore how AI-powered capabilities in Dynamics 365 Sales help sellers identify customer needs and keep deals moving.

Dynamics 365 Dynamics Sales

beginner

Mslearn

free

Configure advanced settings for channels in Dynamics 365 Contact Center

Optimize your Dynamics 365 Contact Center deployment by configuring advanced channel settings that improve...

Dynamics Contact Center Dynamics 365 Microsoft Copilot Studio

intermediate

Mslearn

free

Set up financial dimensions in Dynamics 365 Finance

Learn the importance of financial dimensions and how to set them up in Dynamics 365 Finance for better tracking and...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Work with performance and monitoring tools in finance and operations apps

Learn how to use performance tools and Lifecycle Services environment monitoring tools to enhance your validation...

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Set up a company with multiple locations in Dynamics 365 Business Central

Do you want to learn how to set up multiple locations for a company in Business Central? This module focuses on how...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Explore design and deployment considerations for finance and operations apps

Identifying design and deployment processes that conform to organizational policies will help you in developing for...

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Pick and ship items in Dynamics 365 Business Central

Do you want to know how to pick items from the warehouse and ship them to customers, vendors, or other locations?...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Get to know the project team for Dynamics 365 implementations

Discover the complexities of implementing Dynamics 365 projects, understanding team roles and the importance of coordination.

Dynamics 365 Dynamics Finance Dynamics Sales

beginner

Mslearn

free

Prepare data for migration to finance and operations apps

When it's time to migrate data, the more you know, the easier it is to control operational complexity and reduce...

Dynamics 365 Dynamics Finance Dynamics Scm

advanced

Mslearn

free

Work with asynchronous integrations in finance and operations apps

Set up recurring integrations to enable exchange of documents between finance and operations and other apps.

Dynamics 365 Dynamics Finance Dynamics Scm

advanced

Mslearn

free

Work with requirements for Microsoft Power Platform and Dynamics 365

Discover how to accurately capture customer needs, lead requirement sessions, and identify functional and...

Dynamics 365 Dynamics Finance Dynamics Business Central

advanced

Mslearn

free

Create visualizations for Dynamics 365 Customer Service

Learn how to create visualizations of Microsoft Dynamics 365 Customer Service data. Prepare for MB-230.

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Work with inventory management operations in Dynamics 365 Supply Chain Management

Learn how to work with inventory management operations in Dynamics 365 Supply Chain Management.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Enhance representative productivity with Customer Service workspace

Customer Service workspace equips representatives with core customer service capabilities.

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Create a new project in Dynamics 365 Business Central

Do you want to learn how to create a new project in Microsoft Dynamics 365 Business Central? This module discusses...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up assembly management in Dynamics 365 Business Central

Do you assemble items? This module will focus on how to set up assembly management in Business Central and how to...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Performance testing, benchmarking, and optimization in Dynamics 365 Intelligent Order Management

Learn about performance testing, benchmarking, and optimization.

Dynamics 365 Dynamics Iom Dynamics Scm

intermediate

Mslearn

free

Create items in Dynamics 365 Business Central

Do you want to know how to create items in Business Central? This module explains how to set up inventory items, and...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Work with Power BI in Business Central

Do you want to know how to work with Microsoft Power BI in Dynamics 365 Business Central? If so, this module is for...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Work with reports in Dynamics 365 Business Central

Do you want to learn how to work with reports in Microsoft Dynamics 365 Business Central? In this module, you'll...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Use performance management and employee development in Dynamics 365 Human Resources

Learn about performance management and employee development.

Dynamics 365 Dynamics Human Resources

intermediate

Mslearn

free

Adjust exchange rates in Dynamics 365 Business Central

Do you want to know how to adjust exchange rates in Business Central? If so, then follow along with this module to...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Sync sales orders from and to Dynamics 365 Business Central and Dynamics 365 Sales

Learn about and set up bidirectional synchronization.

Dynamics Business Central Dynamics 365 Dataverse

intermediate

Mslearn

free

Use model-driven apps and Dataverse with Business Central

This module focuses on the building blocks of Dataverse and model-driven apps as well as using them together with...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Create forms in Dynamics 365 Customer Insights - Journeys

Learn how to create forms in Dynamics 365 Customer Insights - Journeys.

Dynamics 365 Customer Insights Journeys

intermediate

Mslearn

free

Analysis and solution design for Dynamics 365 Intelligent Order Management

Learn about analysis and solution design.

Dynamics 365 Dynamics Iom Dynamics Scm

intermediate

Mslearn

free

Set up dimensions in Dynamics 365 Business Central

If you are responsible for financial reporting, then follow along with this module to learn how to set up...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Process incoming documents in Dynamics 365 Business Central

Do you want to discover how to process incoming documents such as purchase invoices? This module explains how to...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Send finance charge memos to customers in Dynamics 365 Business Central

Do you want to discover how to charge interest for overdue sales invoices? You can use finance charge memos to...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Configure and perform the procure-to-purchase process in Dynamics 365 Supply Chain Management

Explore the procure-to-purchase process, including procurement strategies, vendor maintenance, and purchase...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Implement common integration features in finance and operations apps

Integrate finance and operations apps with Microsoft Excel for data manipulation and integration with Power BI and...

Dynamics 365 Dynamics Finance Dynamics Scm

advanced

Mslearn

free

Build data models in finance and operations apps

Explore how to define, create, and manage tables in finance apps using Visual Studio for efficient data handling and...

Dynamics 365 Dynamics Finance Dynamics Scm

beginner

Mslearn

free

Work with source control using Git in Visual Studio Code for Business Central

Explore how to work with local and remote Git repositories, including configuring Git and creating new repositories...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Work with service-level agreements in Dynamics 365 Customer Service

Learn how to create and manage service-level agreements in Dynamics 365 Customer Service.

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Create fixed asset classes, subclasses, and locations in Dynamics 365 Business Central

Do you want to know how to categorize fixed assets in Business Central? This module explains how you can set up...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Implement interfaces in Dynamics 365 Business Central

Do you want to know how to implement interfaces in AL? If so, this module will explain how to implement interfaces...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Introduction to the capabilities of Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central is built and optimized for small and medium businesses. It's an app for...

Dynamics Business Central Dynamics 365

beginner

Mslearn

free

Process foreign currency payments in Dynamics 365 Business Central

Do you want to find out how to process foreign currency payments in Business Central? If so, follow along with this...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up inventory replenishment in Dynamics 365 Business Central

Do you want to know how to get started with inventory replenishment in Business Central? This module will focus on...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Demand Driven Material Requirements Planning in Dynamics 365 Supply Chain Management

Learn about Demand Driven Material Requirements Planning.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Migrate on-premises data to Dynamics 365 Business Central

Are you looking to move to the cloud and easily migrate to Business Central online? This module covers how you can...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Create vendor invoice for resource non-stocked deployment in Dynamics 365 Project Operations

Learn to create vendor invoices for resource or non-stocked scenarios in Dynamics 365 Project Operations.

Dynamics 365 Dynamics Project Operations Dynamics Finance

beginner

Mslearn

free

Schedule work orders in Asset Management for Dynamics 365 Supply Chain Management

Schedules for maintenance workers, assets and other tools are created when work orders are scheduled in Asset...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Get started with production control in Dynamics 365 Supply Chain Management

Learn the basics of production control in Dynamics 365 Supply Chain Management.

Dynamics 365 Dynamics Scm

beginner

Mslearn

free

Add a layout to a report in Dynamics 365 Business Central

Do you want to learn how to add a layout to a report in Microsoft Dynamics 365 Business Central? In this module,...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Create bill of materials in Dynamics 365 Supply Chain Management

A bill of materials (BOM) defines the components that are required to produce a product. The components can be raw...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Forecast your cash flow in Dynamics 365 Business Central

Learn how to use the cash flow forecast feature in Dynamics 365 Business Central to gain insights into your...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Improve customer relationships using effective account management with Dynamics 365 Customer Voice

This module describes how you can improve customer relationships by using Microsoft Dynamics 365 Customer Voice...

Dynamics 365 Customer Voice Dynamics Sales

intermediate

Mslearn

free

Describe shared features in Dynamics 365 finance and operations apps

The goal of this module is to describe shared features like security, workflows, and batch processing in finance...

Dynamics 365 Dynamics Finance

beginner

Mslearn

free

Work with commodity pricing and compliance in Dynamics 365 Supply Chain Management

This module provides information about how to work with commodity pricing and compliance in Dynamics 365 Supply...

Dynamics 365 Dynamics Scm Dynamics Finance

intermediate

Mslearn

free

Test your Dynamics 365 implementation

Discover the importance of testing in building business applications with Dynamics 365, including types of tests and...

Dynamics 365 Dynamics Finance Dynamics Sales

beginner

Mslearn

free

Describe workforce management in Dynamics 365 Contact Center

Learn how to optimize staffing, forecast demand, and improve efficiency using Workforce Management tools in Dynamics...

Dynamics 365 Dynamics Contact Center Dynamics Human Resources

beginner

Mslearn

free

Manage data sources with external data stores in finance and operations apps

Administrators often need access to their data from finance and operations apps, to perform analytics that will help...

Dynamics 365 Dynamics Finance Dynamics Scm

advanced

Mslearn

free

Set up Service management in Dynamics 365 Supply Chain Management

Learn how to set up Service management in Dynamics 365 Supply Chain Management

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Describe procurement processes in Dynamics 365 Supply Chain Management

Learn how to manage vendors, trade agreements, purchase requisitions, purchase orders, receipts, returns, charges,...

Dynamics 365 Dynamics Scm

beginner

Mslearn

free

Use Dynamics 365 Sales from Dynamics 365 Business Central

Learn how to handle coupling during integration of Dynamics 365 Sales and Dynamics 365 Business Central.

Dynamics Business Central Dynamics Sales Dynamics 365

intermediate

Mslearn

free

Extend APIs using Dynamics 365 Project Operations

Discover standard APIs in Dynamics 365 Project Operations for extending capabilities and automating business processes.

Dynamics Project Operations Dynamics 365

intermediate

Mslearn

free

Perform a VAT rate change in Dynamics 365 Business Central

Do you want to know what to do in Business Central when a VAT rate changes? This module will focus on how to use the...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Use the fixed assets reclassification journal in Dynamics 365 Business Central

This module explains how to use the reclassification journal and prepare fixed assets transfers or a partial...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Get started with cost accounting in Dynamics 365 Finance

Explore cost accounting's role in data analysis, budgeting, and decision-making. Learn about cost control workspace,...

Dynamics 365 Dynamics Finance

beginner

Mslearn

free

Digitally transform with Dynamics 365

Explore how Dynamics 365 business applications simplify CRM and ERP systems, aiding digital transformation for organizations.

Dynamics 365 Dynamics Finance Dynamics Sales

beginner

Mslearn

free

Extend real-time marketing capabilities within Dynamics 365 Customer Insights - Journeys

Learn how to extend real-time marketing capabilities within Dynamics 365 Customer Insights - Journeys.

Dynamics 365 Customer Insights Journeys

intermediate

Mslearn

free

Work with landed cost in Dynamics 365 Supply Chain Management

Improve inbound shipping operations and gain control over imported freight with Dynamics 365 Supply Chain...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Sync transactions and payouts in Shopify and Dynamics 365 Business Central

Learn how to map payment methods, reconcile incoming transfers, and review transactions and payouts.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Create journals for projects in Dynamics 365 Business Central

Do you need to prepare Dynamics 365 Business Central to post project usage for resources and items? This module will...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Configure bins on the location card in Dynamics 365 Business Central

Do you need to set up default bins for your warehouse processes? This module shows how to configure bins on the...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Work with web services in Dynamics 365 Business Central

Use SOAP and OData to read and update records, and handle UI interaction in Business Central.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Create new companies in Business Central

Learn how to create and set up new companies efficiently in Business Central.

Dynamics 365 Dynamics Business Central

beginner

Mslearn

free

Configure financial reports in Dynamics 365 Business Central

If you want to know more about financial reporting in Business Central, then follow along with this module to find...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Discover the Dynamics 365 landscape

Explore the capabilities, deployment options, and potential integrations of Dynamics 365 business applications.

Dynamics 365 Dynamics Finance Dynamics Sales

beginner

Mslearn

free

Build a Power BI report with Business Central data

Do you want to build a Business Central report using Power BI Desktop? This module will guide you through the steps...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Create and process scheduled kanbans in Dynamics 365 Supply Chain Management

In Dynamics 365 Supply Chain Management, scheduled kanbans can be created by Master planning based on requirements...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Get started with demand planning in Dynamics 365 Supply Chain Management

Learn about getting started with demand planning.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Convert prospects in Dynamics 365 Sales to customers in Dynamics 365 Supply Chain Management

An important goal of most businesses is to convert prospects to customers and then maintain an ongoing business...

Dynamics 365 Dynamics Scm Dynamics Sales

intermediate

Mslearn

free

Configure fixed assets setup pages in Dynamics 365 Business Central

Do you plan on setting up and using fixed assets functionality in Business Central? This module explains how to...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Explore the technical architecture of finance and operations apps

Learn core finance and operations development concepts, including packages, models, metadata management, source...

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Manage sales prices in Dynamics 365 Business Central

If you're responsible for managing item sales prices, complete this module about how to set up and maintain sales...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Manage website visits, redirect URLs, and social postings in Dynamics 365 Customer Insights - Journeys

This module discusses managing website visits, redirect URLs, and social postings in Dynamics 365 Customer Insights...

Dynamics 365 Customer Insights Journeys

intermediate

Mslearn

free

Configure and process postdated checks in Dynamics 365 Finance

Postdated checks are checks that are issued to make and receive payments on a future date. Therefore, the check...

Dynamics 365 Dynamics Finance

advanced

Mslearn

free

Learn about application performance and monitoring in Business Central

Do you want to learn about application performance and monitoring? Learn what is required to write performant code,...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Implement application lifecycle management in finance and operations apps

Application Lifecycle Management (ALM) is the management of computer programs, which includes managing requirements,...

Dynamics 365 Dynamics Finance Dynamics Scm

advanced

Mslearn

free

Manage relationships with relationship selling in Dynamics 365 Sales

Learn how to manage relationships with Dynamics 365 Sales.

Dynamics 365 Dynamics Sales

intermediate

Mslearn

free

Evaluate marketing initiatives with analytics in Dynamics 365 Customer Insights - Journeys

Evaluate analytics and key performance indicators of marketing efforts in order to understand impact and what...

Dynamics 365 Customer Insights Journeys

intermediate

Mslearn

free

Get started with Dynamics 365 Human Resources

With its modern benefits and programs, Microsoft Dynamics 365 Human Resources helps you attract and retain talent....

Dynamics 365 Dynamics Human Resources

beginner

Mslearn

free

Manage forms and pages in Dynamics 365 Customer Insights - Journeys

Learn how to manage forms and marketing pages in Dynamics 365 Customer Insights - Journeys. This module applies to...

Dynamics 365 Customer Insights Journeys

intermediate

Mslearn

free

Use approval workflows in Dynamics 365 Business Central

When a record, such as a purchase document, needs to be approved by someone in your organization, you need to send...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Promising sales order delivery in Dynamics 365 Business Central

Do you want to calculate item delivery dates? This module will focus on sales order promising. It explains the date...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Get started with Dynamics 365 Finance Business performance planning

Enhance financial planning with Dynamics 365 Finance Business performance planning and its custom Power BI visuals.

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Implement role-based security in finance and operations apps

Finance and operations apps use role-based security to assign access to components in the system. A user who is...

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Get started with finance agents

Finance agents offer finance professionals productivity gains in Microsoft 365 Outlook and Microsoft 365 Excel.

Ms Copilot Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Set up Finance insights in Dynamics 365 Finance

Forecast customer payments, cash flows, and budget proposals in Dynamics 365 Finance with intelligent machine learning.

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Administer Microsoft Power Platform subscriptions

Learn about the default capabilities that you have access to with your Microsoft Power Platform subscriptions.

Power Apps Dynamics 365 Power Platform

intermediate

Mslearn

free

Define and track individual goals in Dynamics 365 Sales and Customer Service

Define and track your customer service-related goals including identifying metrics.

Dynamics 365 Dynamics Sales

intermediate

Mslearn

free

Work with order to cash in Dynamics 365 Supply Chain Management

Learn about working with order to cash.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Integrate Dynamics 365 Remote Assist with Dynamics 365 Field Service

Organizations that use Dynamics 365 Field Service to manage work orders can also enable their technicians to make...

Dynamics 365 Dynamics Field Service Dynamics Remote Assist

intermediate

Mslearn

free

Set up Field Service to create work orders from IoT data

The Connected Field Service Add-in for Microsoft Dynamics 365 integrates IoT devices with Microsoft Dynamics 365 for...

Dynamics 365 Dynamics Field Service

intermediate

Mslearn

free

Manage consent in Dynamics 365 Customer Insights - Journeys

Learn how to manage consent in Dynamics 365 Customer Insights - Journeys.

Dynamics 365 Customer Insights Journeys

intermediate

Mslearn

free

Manage scheduling options in Dynamics 365 for Field Service

Dispatchers and schedulers need to easily identify and schedule resources to work on jobs. They should be able to...

Dynamics 365 Dynamics Field Service

intermediate

Mslearn

free

Move items in Dynamics 365 Business Central

Do you need to move items from one bin to another? This module explores how to move items in a warehouse and how to...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Updates and upgrades for finance and operations apps

Discover ERP evolution, boosting productivity and efficiency by upgrading to finance and operations cloud service....

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Build reports for finance and operations apps

Organizations have a lot of data. When an organization grows, its ability to provide context for all that data...

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Start developing for finance and operations apps by using Visual Studio

Explore Visual Studio's capabilities for finance and operations app development, including project creation, data...

Dynamics 365 Dynamics Finance Dynamics Scm

beginner

Mslearn

free

Configure process manufacturing in Dynamics 365 Supply Chain Management

Process manufacturing is associated with formulas and manufacturing recipes, whereas discrete manufacturing uses...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Describe shared capabilities in Dynamics 365 customer engagement apps

Learn how Dynamics 365 integrates with Microsoft 365 apps, leverages Power Platform, and uses AI solutions like...

Dynamics 365 Dynamics Customer Engagement Power Platform

beginner

Mslearn

free

Calculate and post VAT settlements in Dynamics 365 Business Central

Do you want to find out what the VAT settlement report is used for? If so, then follow along with this module as it...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Create customer Power BI reports in Dynamics 365 Customer Voice

Learn how to create reports and dashboards from your Dynamics 365 Customer Voice data by using Microsoft Power BI.

Dynamics 365 Customer Voice

intermediate

Mslearn

free

Work with capacity planning and scheduling in Dynamics 365 Supply Chain Management

Explore the crucial role of scheduling systems in Dynamics 365 Supply Chain Management, including capacity planning...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Start your free Dynamics 365 Business Central trial

Do you want to try, explore, and evaluate Business Central? Do you need a Business Central trial to facilitate your...

Dynamics 365 Dynamics Business Central

beginner

Mslearn

free

Assemble for a project in Dynamics 365 Business Central

Learn how to assemble for a project in Dynamics 365 Business Central.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Customer assets in Dynamics 365 Field Service

Learn how to create and associate customer assets with work orders in Microsoft Dynamics 365 Field Service. Prepare...

Dynamics 365 Dynamics Field Service

intermediate

Mslearn

free

Manage inbound serial and lot numbers in Dynamics 365 Business Central

Do you want to learn how to assign serial or lot numbers to inbound transaction items like purchase orders? This...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Overview of Dynamics 365 Sales Professional

What is Dynamics 365 Sales Professional and how do I get started? Get started with the basics. See how Dynamics 365...

Dynamics 365 Dynamics Sales

beginner

Mslearn

free

Explore how to negotiate deal terms and address objections in Dynamics 365 Sales

This module examines how Dynamics 365 Sales and its integrated AI tools support sellers through negotiation and...

Dynamics 365 Dynamics Sales

beginner

Mslearn

free

Schedule crews, facilities, and resource pooling in Dynamics 365 Field Service

Explore advanced scheduling options, resource pooling, and facility booking for efficient service delivery in...

Dynamics 365 Dynamics Field Service

intermediate

Mslearn

free

Set up accounts receivable in Dynamics 365 Finance

Learn to set up the Accounts receivable module in Dynamics 365 Finance to create customer invoices, post packing...

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Customize Microsoft Dynamics 365 Business Central

Business Central is a modern business platform that you can extend and customize to fit your specific needs with...

Dynamics 365 Dynamics Business Central

beginner

Mslearn

free

Configure your data in finance and operations apps

Configure your data in finance and operations apps

Dynamics 365 Dynamics Finance Dynamics Human Resources

beginner

Mslearn

free

Configure engineering change management for Dynamics 365 Supply Chain Management

Learn how to set up Engineering Change Management for Microsoft Dynamics 365 Supply Chain Management.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Set up batch jobs in finance and operations apps

By using batch jobs, you can avoid slowing down your computer or the server during typical working hours. You can...

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Configure and use budget planning in Dynamics 365 Finance

Learn how to configure budget planning components to improve your budget process in Dynamics 365 Finance.

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Create cost accounting master data in Dynamics 365 Business Central

Do you need to set up cost accounting master data in Business Central? This module discusses how to set up cost...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up discounts for your customers in Dynamics 365 Business Central

Do you offer sales discounts? This module focuses on how to set up and use sales discounts in Business Central.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Create fixed asset and related records in Dynamics 365 Business Central

Do you need to know how to create fixed assets? This module will show you how to create new fixed assets.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Qualify leads using the Sales Qualification Agent in Dynamics 365 Sales

Configure the Sales Qualification Agent in Dynamics 365 Sales to automate lead research and qualification. Compare...

Dynamics 365 Dynamics Sales

intermediate

Mslearn

free

Register maintenance costs in Dynamics 365 Business Central

Do you want to know how to register and post maintenance costs to fixed assets in Business Central? This module...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Work with workflows in finance and operations apps

Learn how to configure workflows, assign users, and use work items functionality.

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Warehouse implementation experience in Dynamics 365 Supply Chain Management

Learn about wizards and streamlined configuration that can improve your experience with implementing warehouse operations.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Challenge project - Configure a Dynamics 365 customer experience solution

This challenge project will test your skills in configuring Dynamics 365 Sales and Dynamics 365 Customer Insights to...

Dynamics 365 Dynamics Sales Customer Insights Data

intermediate

Mslearn

free

Document your Dynamics 365 solution for the customer

Explore the process of creating and maintaining Dynamics 365 system documentation for various audiences in this module.

Dynamics 365 Dynamics Finance Dynamics Sales

beginner

Mslearn

free

Set up general ledger configuration options in Dynamics 365 Business Central

Learn how to set up the general ledger configuration options in Dynamics 365 Business Central.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Customize and configure the Dynamics 365 Field Service Mobile application

Learn how to customize and configure the Microsoft Dynamics 365 Field Service Mobile application forms, views, and site map.

Dynamics 365 Dynamics Field Service

intermediate

Mslearn

free

Data enrichment in Dynamics 365 Customer Insights - Data

Microsoft Dynamics 365 Customer Insights - Data enrichment options allow organizations to merge data from other...

Dynamics 365 Customer Insights Data

intermediate

Mslearn

free

Implement multi-session experiences in Dynamics 365 Customer Service

Create targeted app experiences for representatives and supervisors with the Dynamics 365 Customer Service admin...

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Perform general ledger daily procedures in Dynamics 365 Finance

Learn about general ledger processes, balance control accounts, journal controls, voucher templates, and ledger settlements.

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Configure the procure-to-purchase process in Dynamics 365 Supply Chain Management

Configure and manage the procure-to-purchase process in Dynamics 365 Supply Chain Management, including creating...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Forecast by using demand planning in Dynamics 365 Supply Chain Management

Learn how to forecast by using demand planning in Dynamics 365 Supply Chain Management.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Explore extensions and the extension framework in finance and operations apps

Finance and operations apps are customized by using extensions, which let you add functionality to model elements...

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Transfer general ledger entries to cost accounting in Dynamics 365 Business Central

Do you want to know how to transfer general ledger entries to cost accounting in Business Central? This module...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Consume business events in finance and operations apps

Business events provide a mechanism that lets external systems receive notifications from finance and operations...

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Design and deploy intelligent voice agents in Dynamics 365 Contact Center

Transform your contact center's first impression. Learn to build intelligent voice agents in Dynamics 365 Contact...

Dynamics 365

intermediate

Mslearn

free

Get started with Lifecycle Services for finance and operations apps

Discover the functionality and tools available in Lifecycle Services for finance and operations apps.

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Master, supplemental and personal data in Business Central

Business Central is a modern business platform that handles core business processes like sales, purchases, stock,...

Dynamics Business Central Dynamics 365

intermediate

Mslearn

free

Inbound warehouse operations using Dynamics 365 Supply Chain Management

Learn about some ways that your organization can complete your inbound warehouse operations from vendor to warehouse.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Configure depreciation books in Dynamics 365 Business Central

Do you need to set up fixed assets in Business Central? Take this module to learn the details about how to configure...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up and use basic budgeting Dynamics 365 Finance

Discover the key components of basic budgeting in Dynamics 365 Finance, and how to implement a budget register workflow.

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Use Microsoft Dynamics 365 Customer Service queues to manage case workloads

Learn about using Microsoft Dynamics 365 Customer Service queues to manage case workloads.

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Work with accounts payable daily procedures in Dynamics 365 Finance

Learn how to work with accounts payable daily procedures in Dynamics 365 Finance.

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Use events and triggers in Dynamics 365 Business Central

Do you want to know how to access different table and page triggers? Do you also want to learn how to develop by...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Ingest data into Customer Insights - Data

Learn how to ingest data into Customer Insights - Data.

Dynamics 365 Customer Insights Data

intermediate

Mslearn

free

Introduction to the development environment for Dynamics 365 Business Central

Do you want to start developing for Microsoft Dynamics 365 Business Central? If so, this module is for you. Learn...

Dynamics 365 Dynamics Business Central

beginner

Mslearn

free

Create a survey project with Dynamics 365 Customer Voice

Learn about creating with Dynamics 365 Customer Voice projects.

Dynamics 365 Customer Voice

beginner

Mslearn

free

Nurture and generate leads in Dynamics 365 Sales

Configure lead management in Dynamics 365 Sales to capture, nurture, and prioritize leads. Explore lead creation...

Dynamics 365 Dynamics Sales

intermediate

Mslearn

free

Explore project WIP methods in Dynamics 365 Business Central

Do you want to know how to calculate project WIP in Microsoft Dynamics 365 Business Central? This module explores...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Discover Dynamics 365 Sales as an AI-powered sales solution

Learn how Dynamics 365 Sales combines AI agents, Copilot, and automation to power every stage of the sales process.

Dynamics Sales Dynamics 365

beginner

Mslearn

free

Sync customers to Shopify and Dynamics 365 Business Central

Learn how to set up and run customer synchronizations and how to export customers to Shopify.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Remotely monitor and service equipment with Connected Field Service for Dynamics 365 and Azure IoT

Configure IoT devices to remotely monitor customer equipment.

Dynamics 365 Dynamics Field Service Azure

intermediate

Mslearn

free

Personalize the Microsoft Dynamics 365 Business Central user interface

The user interface for Business Central can be optimized for personal use. This module explains and demonstrates the...

Dynamics 365 Dynamics Business Central

beginner

Mslearn

free

Configure costing sheets in Dynamics 365 Supply Chain Management

Configuring costing sheets in Dynamics 365 Supply Chain Management offers several benefits, including accurate...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Set up and use Employee self service and Manager self service in Dynamics 365 Human Resources

Learn to set up and use Employee self service and Manager self service in Dynamics 365 Human Resources.

Dynamics 365 Dynamics Human Resources

intermediate

Mslearn

free

Purchase fixed assets in Dynamics 365 Business Central

Do you want to know how to post a purchase document for a fixed asset? This module shows how to use purchase...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Prepare to go-live with finance and operations apps

All your hard work becomes a success by moving the implemented solution in finance and operations apps to the...

Dynamics 365 Dynamics Finance Dynamics Scm

advanced

Mslearn

free

Create smart assist solutions in Contact Center for Dynamics 365 Customer Service

Do you want to build custom bots and plug them into environments to provide relevant recommendations to agents? This...

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Work with export control in Dynamics 365 Supply Chain Management

Learn how to work with export control.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Incident types in Dynamics 365 Field Service

Define and create incident types to use as templates when you are creating work orders in Microsoft Dynamics 365...

Dynamics 365 Dynamics Field Service

intermediate

Mslearn

free

Use Power Automate with Business Central

Discover the power of Power Automate in Business Central and explore the available actions and triggers.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up metrics and alerts for Customer Voice surveys

Set up satisfaction metrics and add survey response alerts.

Dynamics 365 Customer Voice Dynamics Sales

intermediate

Mslearn

free

Cross dock items in Dynamics 365 Business Central

Do you want to learn how to cross dock items? This module explains how to find items to cross dock from the...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Utilize onsite service capabilities in Dynamics 365 Field Service

Learn onsite service capabilities with Dynamics 365 Field Service to efficiently deliver mobile workforce solutions...

Dynamics 365 Dynamics Field Service Dynamics Customer Service

beginner

Mslearn

free

Use Multilingual Voice Agents with IVR in Dynamics 365 Contact Center

This module provides detailed guidance on how to use multilingual voice agents that are developed by using Microsoft...

Dynamics 365 Dynamics Contact Center Microsoft Copilot Studio

intermediate

Mslearn

free

Access and interpret analytics with Dynamics 365 Customer Insights - Journeys

Learn how to access and interpret analytics with Dynamics 365 Customer Insights - Journeys.

Dynamics 365 Customer Insights Journeys

intermediate

Mslearn

free

Managing estimation and sales process using Dynamics 365 Project Operations

Learn about managing estimation and sales process.

Dynamics 365 Dynamics Project Operations Dynamics Finance

intermediate

Mslearn

free

Assign an asset to an insurance policy in Dynamics 365 Business Central

Do you want to assign assets to insurance policies in Microsoft Dynamics 365 Business Central? This module shows how...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Implement the Data management package API for finance and operations apps

Integrate with finance and operations apps using REST API data packages, import/export APIs, check status, and...

Dynamics 365 Dynamics Finance Dynamics Scm

advanced

Mslearn

free

Feature management in finance and operations apps

Learn how to enable features, disable them, and reschedule them in the Feature management workspace.

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Configure electronic reporting in Dynamics 365 Finance

Configure and use an electronic reporting tool to adopt new regulatory requirements and generate business documents.

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Configure forms, charts, and dashboards in model-driven apps

Learn how to configure forms, charts, and dashboards.

Dynamics 365 Power Platform

intermediate

Mslearn

free

Create classes in finance and operations apps

Classes are blocks of code that contain data and methods. When developing for finance and operations apps, you use...

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Set up and manage Dynamics 365 Customer Insights - Journeys

Are you interested in marketing applications? This module explains how to sign up for a free trial or purchase...

Dynamics 365 Customer Insights Journeys

intermediate

Mslearn

free

Deploy social messaging channels in Omnichannel for Dynamics 365 Customer Service

Learn how to deploy social messaging channels in Omnichannel for Dynamics 365 Customer Service.

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Design the Dynamics 365 deployment

Explore Dynamics 365 customization, focusing on user needs, problem evaluation from multiple perspectives, and...

Dynamics 365 Dynamics Finance Dynamics Sales

beginner

Mslearn

free

Process VAT in documents and journals in Dynamics 365 Business Central

Do you want to learn how to process VAT in Business Central? This module will explain what you will need to process...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Work with pages in Dynamics 365 Business Central

Do you want to create new pages in Business Central that have the same appearance as existing pages? This module...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Explore lead generation in Dynamics 365

Learn how to use Dynamics 365 Customer Insights - Journeys to generate and nurture leads with segments, emails,...

Dynamics 365

beginner

Mslearn

free

Configure Dynamics 365 Contact Center core capabilities

Get your Dynamics 365 Contact Center fully operational. Navigate the admin center, optimize the agent workspace,...

Dynamics 365 Microsoft Copilot Studio

intermediate

Mslearn

free

Budget fixed assets in Dynamics 365 Business Central

Do you want to know how to prepare a budgeted income statement, including details of future asset investments? This...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Describe accounts payable and accounts receivable in Dynamics 365 Finance

In this module, you explore core accounts payable components, such as vendor invoices and purchase orders, and learn...

Dynamics 365 Dynamics Finance

beginner

Mslearn

free

Close deals using AI agents in Dynamics 365 Sales

Configure AI agents in Dynamics 365 Sales to research opportunities and accelerate deal closure. Set up the Sales...

Dynamics 365 Dynamics Sales

intermediate

Mslearn

free

Processing vendor invoices in Dynamics 365 Business Central

Do you want to know how to process vendor invoices in Business Central? If so, this module explains how to invoice...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Get started with manufacturing execution in Dynamics 365 Supply Chain Management

Manufacturing execution is crucial for streamlining production processes and improving operational efficiency. It...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Set up dual-write in finance and operations apps

Learn how to integrate Dataverse and finance and operations apps using dual-write in Microsoft Dynamics 365.

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Manage external connections with Customer Insights - Data

Learn how to manage external connections with Microsoft Dynamics 365 Customer Insights - Data.

Dynamics 365 Customer Insights Data

intermediate

Mslearn

free

Introduction to the basics of AL programming in Dynamics 365 Business Central

Explore the basics of Application Language (AL) programming, including variables, data types, options, and enums.

Dynamics 365 Dynamics Business Central

beginner

Mslearn

free

Deploy a Voice channel in Dynamics 365 Customer Service

The Voice channel in Microsoft Dynamics 365 Customer Service includes many different features and functionalities...

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Manage users and implement security in Dynamics 365 Business Central

Learn how to manage users and implement security in Business Central.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up projects in foreign currencies in Dynamics 365 Business Central

Do you want to know how to set up projects for customers in foreign currencies? This module explains how to assign...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Send Dynamics 365 Customer Voice surveys

Learn about the various methods that Dynamics 365 Customer Voice provides to help you send powerful surveys to...

Dynamics 365 Customer Voice Dynamics Sales

beginner

Mslearn

free

Index fixed assets in Dynamics 365 Business Central

Do you want to know how to adjust fixed asset values for general asset price-level changes? This module explains how...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up virtual entities in finance and operations apps

Unlock the full potential of Microsoft Power Platform with virtual entities, a low-code/no-code approach for finance...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Create sales documents in Dynamics 365 Business Central

Learn how to configure Sales and Receivables setup, set up cash receipt journals, and create sales documents like...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Use dimensions in your financial reports in Dynamics 365 Business Central

Do you want to analyze your business using dimensions? If so, then complete this module and discover how you can use...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Embed surveys in your website with Dynamics 365 Customer Voice

Learn how to embed surveys into your website by using Microsoft Dynamics 365 Customer Voice.

Dynamics 365 Customer Voice

intermediate

Mslearn

free

Use Resource Scheduling Optimization for Dynamics 365 Field Service

This module explains how to work with the schedule board, booking conflicts, and single resource optimization, and...

Dynamics 365 Dynamics Field Service

intermediate

Mslearn

free

Create and manage entitlements in Microsoft Dynamics 365 Customer Service

This module will focus on Microsoft Dynamics 365 entitlements and how they're used to define and track information...

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Set up order to cash in Dynamics 365 Supply Chain Management

Learn to set up order to cash in Dynamics 365 Supply Chain Management.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Guided project - Create and manage segments with Dynamics 365 Customer Insights - Data

This guided project will validate your skills in configuring Dynamics 365 Customer Insights - Data to meet the...

Customer Insights Data Dynamics 365

intermediate

Mslearn

free

Create and process event kanban rules in Dynamics 365 Supply Chain Management

This module provides information about how to create and process kanban rules in Dynamics 365 Supply Chain Management.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Predict late payments for sales documents in Dynamics 365 Business Central

Do you want to know how the Late Payment Prediction extension can help reduce outstanding receivables and refine...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Get started with Engineering Change Management for Dynamics 365 Supply Chain Management

Explore the role of Engineering Change Management in structuring and disciplining product data management processes...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Get started with Dynamics 365 Project Operations

Learn about Dynamics 365 Project Operations and how it empowers business users to adapt to rapidly changing business...

Dynamics 365 Dynamics Project Operations Dynamics Finance

beginner

Mslearn

free

Manage cases with Dynamics 365 Customer Service workspace

Learn how to manage cases by using Dynamics 365 Customer Service workspace.

Dynamics Customer Service Dynamics 365

beginner

Mslearn

free

Configure letters of credit and guarantees in Dynamics 365 Finance

Discover how to set up and handle letters of guarantee in Dynamics 365 Finance, to ensure payment in case of default.

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Work with Azure Boards for project management in Business Central

Learn to manage development tasks, track project progress, assign work items and integrate Microsoft Teams with...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Introduction to Dynamics 365 Commerce

Microsoft Dynamics 365 Commerce unifies back-office, in-store, and digital experiences to personalize customer...

Dynamics 365 Dynamics Commerce

beginner

Mslearn

free

Set up and use budget control in Dynamics 365 Finance

Learn to set up and use budget control.

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Guided lab for Dynamics 365 Intelligent Order Management

This module is a guided lab experience for Microsoft Dynamics 365 Intelligent Order Management. Optimize order...

Dynamics 365 Dynamics Iom

intermediate

Mslearn

free

Create workflows in Dynamics 365 Business Central

Workflows are used to connect business-process tasks that are performed by different users. This module discusses...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Enter payments in the cash receipt journal and the payment journal in Dynamics 365 Business Central

Do you want to know how to manually process customer payments in Business Central? If so, then this module is for...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Manage customers in Dynamics 365 Customer Insights - Journeys

This module covers the basics of contact, accounts, and lead management within Dynamics 365 Customer Insights -...

Dynamics 365 Customer Insights Journeys

intermediate

Mslearn

free

Get started with Connected Field Service for Dynamics 365 and Azure IoT

This module will focus on the initial deployment of the Connected Field Service add-on for Dynamics 365 for Field...

Dynamics 365 Dynamics Field Service Azure

intermediate

Mslearn

free

User interface essentials in Dynamics 365 Business Central

Understanding the user interface is essential to the efficient use of Business Central. This module shows you the...

Dynamics 365 Dynamics Business Central

beginner

Mslearn

free

Put away items in the warehouse in Dynamics 365 Business Central

Do you want to know how to put away items in the warehouse in Microsoft Dynamics 365 Business Central? This module...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Advanced event management features in Dynamics 365 Customer Insights - Journeys

Create and manage recurring events and event templates in Dynamics 365 Customer Insights - Journeys.

Dynamics 365 Customer Insights Journeys

intermediate

Mslearn

free

Process Intrastat in Dynamics 365 Business Central

Do you want to know how to process Intrastat in Business Central? Intrastat is a required reporting process for all...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up returns management in Dynamics 365 Business Central

Do you need to handle sales and purchase returns? In this module, learn how to set up returns management in Dynamics...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Explore Dynamics 365 Customer Insights - Journeys

To refine a draft, you can adjust the tone or length of the response. For example, you can ask Copilot in Outlook to...

Dynamics 365

beginner

Mslearn

free

Customize the UI experience in Dynamics 365 Business Central

Do you want to further customize the UI experience for a user? Do you want to be able to add your pages and reports...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Use the report design process in Dynamics 365 Business Central

Do you want to learn about the report design process for Microsoft Dynamics 365 Business Central? If so, this module...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Get started with warehouse management in Dynamics 365 Business Central

Do you want to discover the options that you have to use warehouse management in Microsoft Dynamics 365 Business...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Correct entries in Dynamics 365 Business Central

Learn how to correct or adjust fixed assets entries in this module, including correcting single entries and multiple...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Configure queues in Dynamics 365 Contact Center

Design a queue strategy that gets every customer to the right customer service representative fast. Configure queue...

Dynamics 365

intermediate

Mslearn

free

Get started with project management in Dynamics 365 Project Operations

Track a project's progress and approve time and expenses with the scheduling tools in Dynamics 365 Project Operations.

Dynamics 365 Dynamics Project Operations Dynamics Finance

intermediate

Mslearn

free

Implement the data process model in Dynamics 365 Business Central

Do you want to understand how data flows in Business Central? This module provides an overview of how data flows...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Configure and perform periodic processes in Dynamics 365 Finance

Learn how to configure and perform periodic processes in Finance, including reconciliations, 1099s, and tax reporting.

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Deploy and configure Sales in Microsoft 365 Copilot

Learn how to deploy and configure Sales in Microsoft 365 Copilot.

Dynamics 365 Dynamics Sales Ms Copilot

intermediate

Mslearn

free

Entity record routing with Omnichannel for Dynamics 365 Customer Service

Learn about rule sets and route triggering in the Dynamics 365 Customer Service solution for effective case management.

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Configure formulas for process manufacturing in Dynamics 365 Supply Chain Management

Learn how to configure formulas for process manufacturing in Dynamics 365 Supply Chain Management.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Get started with Customer Service Insights

Learn how Customer Service Insights can impact your organization.

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Create benefit plans in Dynamics 365 Human Resources

Learn how to enable Benefits management in Finance and operations apps, create benefit plans, and enroll employees.

Dynamics 365 Dynamics Human Resources

beginner

Mslearn

free

Extend and modify an existing table in Dynamics 365 Business Central

Do you want to add extra fields to an existing table? This module discusses how you can modify an existing table by...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up and use Intelligent OCR for vendor invoices in Dynamics 365 Finance

Automate data extraction from scanned documents or images using optical character recognition (OCR) technology.

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Analyze sales performance using AI, forecasting, and dashboards in Dynamics 365 Sales

Configure analytics and forecasting in Dynamics 365 Sales to gain visibility into pipeline health and revenue...

Dynamics 365 Dynamics Sales

intermediate

Mslearn

free

Extend functionality by using events in Dynamics 365 Business Central

Do you want to know how to add your business logic to existing functionality in Microsoft Dynamics 365 Business...

Dynamics 365 Dynamics Business Central

beginner

Mslearn

free

Set up and use production control for discrete manufacturing in Dynamics 365 Supply Chain Management

Learn how to set up and use production control for discrete manufacturing in Dynamics 365 Supply Chain Management.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Explore Dynamics 365 Sales

This module introduces learners to Dynamics 365 Sales focusing on managing leads, lead qualification, opportunities...

Dynamics 365 Dynamics Sales

beginner

Mslearn

free

Receive orders in Dynamics 365 Business Central

Do you want to learn how to receive items in the warehouse? This module explains how you can receive one or multiple...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Explore finance and operations apps integration concepts

Explore the distinctions between finance and operations apps and Dataverse, including key concepts like company...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Create resources in Dynamics 365 Business Central

Do you want to know how to create resources in Microsoft Dynamics 365 Business Central? This module explains how to...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Introduction to the development process in Dynamics 365 Business Central

Do you want to know how to start creating an extension for Microsoft Dynamics 365 Business Central? If so, this...

Dynamics 365 Dynamics Business Central

beginner

Mslearn

free

Search and filter knowledge articles by using Dynamics 365 Customer Service

Learn how to search and filter knowledge articles by using Dynamics 365 Customer Service.

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Describe accounts payables and receivables in Dynamics 365 Finance

Explore accounts payables, receivables, payments, settlements, and credit management in Dynamics 365 Finance.

Dynamics 365 Dynamics Finance Dynamics Commerce

intermediate

Mslearn

free

Process sales orders with Dynamics 365 Sales

You might sell different items using different processes. However, you must set up at least one sales process in...

Dynamics 365 Dynamics Sales

intermediate

Mslearn

free

Perform the procure-to-purchase process in Dynamics 365 Supply Chain Management

Manage the procure-to-purchase process in Dynamics 365 Supply Chain Management, including creating requisitions,...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Configure routing in Dynamics 365 Contact Center

Stop routing work items manually. Learn to build an intelligent routing pipeline in Dynamics 365 Contact Center that...

Dynamics 365 Microsoft Copilot Studio

intermediate

Mslearn

free

Get started with chart of accounts in Dynamics 365 Finance

Plan and set up a tailored chart of accounts in Dynamics 365 Finance, for your finance department's specific needs,...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Close a project in Dynamics 365 Business Central

Do you want to discover what to do in Microsoft Dynamics 365 Business Central when the actual work for a project is...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Get started with the Dynamics 365 Field Service Mobile application

Microsoft Dynamics 365 Field Service Mobile app provides workers with tools to serve customers in the field. It...

Dynamics 365 Dynamics Field Service

intermediate

Mslearn

free

Reach customers first with proactive engagement in Dynamics 365 Contact Center

Learn how to configure proactive engagement in Dynamics 365 Contact Center to initiate outbound voice calls and SMS...

Dynamics Contact Center Dynamics 365 Microsoft Copilot Studio

intermediate

Mslearn

free

Transfer items in Dynamics 365 Business Central

Do you want to learn how to transfer items between locations? This module shows how to set up transfer routes and...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Build control add-in objects in Dynamics 365 Business Central

Do you need to build control add-ins? This module discusses how to build and integrate control add-ins with JavaScript in AL.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Get started with Dynamics 365 Intelligent Order Management

With Microsoft Dynamics 365 Intelligent Order Management, customers can manage the orchestration of orders through...

Dynamics 365 Dynamics Iom Dynamics Scm

beginner

Mslearn

free

Get started with copilot in Dynamics 365 Project Operations

Learn how to turn on and use Microsoft Copilot in Microsoft Dynamics 365 Project Operations.

Dynamics 365 Dynamics Project Operations Ms Copilot

intermediate

Mslearn

free

Review domain authentication, email best practices, data protection and privacy in Dynamics 365 Customer Insights - Journeys

This module discusses the importance of domain authentication, email best practices, and how Dynamics 365 Customer...

Dynamics 365 Customer Insights Journeys

intermediate

Mslearn

free

Configure warehouse management in Dynamics 365 Supply Chain Management

Optimize and streamline warehouse processes with Dynamics 365 Supply Chain Management. Create warehouses, configure...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Set up landed cost in Dynamics 365 Supply Chain Management

Streamline inbound shipping operations with the Landed Cost module, offering financial and logistical control over...

Dynamics 365 Dynamics Scm Dynamics Finance

intermediate

Mslearn

free

Configure your user interface in finance and operations apps

Configure your user interface in finance and operations apps

Dynamics 365 Dynamics Finance Dynamics Human Resources

beginner

Mslearn

free

Get tips and tricks for teaching MB-210 Microsoft Dynamics 365 Sales Functional Consultant

Learn tips and tricks about preparing for your first teaching session, which labs to use, when and how to introduce...

Dynamics 365 Dynamics Customer Service

beginner

Mslearn

free

Set up onboarding experiences in Dynamics 365 Business Central

Learn how to set up onboarding experiences in Dynamics 365 Business Central.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Predictions in Dynamics 365 Customer Insights - Data

This module discusses how Customer Insights - Data can assist organizations by examining the different prediction...

Dynamics 365 Customer Insights Data

intermediate

Mslearn

free

Assemble to order in Dynamics 365 Business Central

Do you need to assemble items for orders? This module will focus on the assemble-to-order flows. It explains how to...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Use report triggers, functions, and processing-only reports in Dynamics 365 Business Central

Do you want to learn how to work with report triggers and functions in Microsoft Dynamics 365 Business Central? In...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up responsibility centers in Dynamics 365 Business Central

Do you want to know how to configure a decentralized distribution strategy in Business Central? Complete this module...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Complete the report request page in Dynamics 365 Business Central

Do you want to learn how to complete the report request page for a report in Business Central? In this module,...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Describe warehouse management in Dynamics 365 Supply Chain Management

This module provides an overview of warehouse management capabilities in Dynamics 365 Supply Chain Management,...

Dynamics 365 Dynamics Scm

beginner

Mslearn

free

Manage contact center operations with supervisor tools in Dynamics 365 Contact Center

Learn how to configure supervisor permissions, use real-time conversation monitoring and screen recording, and grant...

Dynamics Contact Center Dynamics 365

intermediate

Mslearn

free

Set up Warehouse management only mode in Dynamics 365 Supply Chain Management

Setting up Warehouse management only mode in Supply Chain Management helps your organization focus exclusively on...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Set up items for tracking in Dynamics 365 Business Central

Do you want to learn how to set up items for tracking in Microsoft Dynamics 365 Business Central? This module...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Close a fiscal year in Dynamics 365 Business Central

Do you want to discover what steps to take to close a fiscal year in Business Central? The year-end closing...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Get started with Expense management in Dynamics 365 Project Operations

Learn about the Expense management module in Microsoft Dynamics 365 Project Operations, which allows organizations...

Dynamics 365 Dynamics Project Operations Dynamics Finance

beginner

Mslearn

free

Set up and configure Dynamics 365 Sales

Learn how to configure Dynamics 365 Sales for your organization—including AI-powered features like Copilot,...

Dynamics 365 Dynamics Sales

beginner

Mslearn

free

Challenge project - Manage customers in Business Central

In this challenge project, you have a business-ready Business Central implementation with approvals and cloud flows...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Accelerate service delivery with productivity tools in Dynamics 365 Contact Center

Learn how to configure scripts, macros, custom productivity panels, Microsoft Teams collaboration, and developer...

Dynamics Contact Center Dynamics 365

intermediate

Mslearn

free

Set up the chart of accounts in Dynamics 365 Business Central

Do you want to know how to set up the chart of accounts in Business Central? This module will focus on managing the...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Manage personnel with Dynamics 365 Human Resources

This module explains how to manage personnel in Microsoft Dynamics 365 Human Resources.

Dynamics 365 Dynamics Human Resources

beginner

Mslearn

free

Plan and configure the global address book in finance and operations apps

Learn about the benefits of a centralized global address book for storing and updating contact information in one place.

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Set up and build mobile experiences for finance and operations apps

Learn how to build mobile experiences for finance and operations apps by using virtual entities

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Set up versioned products in Dynamics 365 Supply Chain Management

Product data is an important part of any company that uses supply chain management processes.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Manage subscription centers and double opt-in in Dynamics 365 Customer Insights - Journeys

Learn about managing subscription centers and double opt-in in Dynamics 365 Customer Insights - Journeys. This...

Dynamics 365 Customer Insights Journeys

intermediate

Mslearn

free

Extend reports in Dynamics 365 Business Central

Do you want to learn how to extend reports in Microsoft Dynamics 365 Business Central? In this module, you'll learn...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Get tips and tricks for teaching MB-230 Microsoft Dynamics 365 Customer Service Functional Consultant

In this module, you'll learn tips and tricks from Microsoft technical trainers about preparing for your first...

Dynamics 365 Dynamics Customer Service

beginner

Mslearn

free

Set up and work with inventory control in Dynamics 365 Supply Chain Management

Learn to set up and work with inventory control in Dynamics 365 Supply Chain Management.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Create custom apps for Dynamics 365 Customer Service

Learn how to use Microsoft Power Platform to create custom apps for Microsoft Dynamics 365 Customer Service. Prepare...

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Use AL-controlled barcode scanning in Dynamics 365 Business Central

Learn how Business Central provides barcode scanning capabilities in the mobile application and AL language.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Create compensation plans in Dynamics 365 Human Resources

Learn how to create fixed and variable compensation plans in Microsoft Dynamics 365 Human Resources.

Dynamics 365 Dynamics Human Resources

beginner

Mslearn

free

Set up taxes in Dynamics 365 Finance

Streamline tax management with automated calculations and compliance in Dynamics 365 Finance to enhance efficiency...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Use Azure Pipelines for CI/CD with Business Central

Learn how to configure and set up an automated build process, create pipelines using YAML files, and set up a...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up insurances in Dynamics 365 Business Central

Do you want to know how to keep track of insurance information in Microsoft Dynamics 365 Business Central? This...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Get started with Service Management in Dynamics 365 Business Central

Dynamics 365 Business Central empowers businesses with robust tools and features for effectively managing...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Transfer, split, and combine fixed assets in Dynamics 365 Business Central

Discover how to prepare reclassification journal lines to transfer a fixed asset, split an asset, and combine assets.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Work with taxes in Dynamics 365 Finance

Ensure compliance and efficient tax management by learning about withholding taxes, sales tax exemptions, and...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Create customer surveys with Dynamics 365 Customer Voice

Obtaining customer feedback can help you make better business decisions. In this module, you get started with...

Dynamics 365 Customer Voice Dynamics Sales

beginner

Mslearn

free

Discover customer needs as a Solution Architect for Dynamics 365 and Microsoft Power Platform

Learn how to ask customers questions about their business processes and feature requirements to create a viable solution.

Dynamics 365 Power Platform

advanced

Mslearn

free

Use the payment reconciliation journal in Dynamics 365 Business Central

Do you want to discover how to use payment reconciliation journals in Business Central? If so, then follow this...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Work with service orders in Dynamics 365 Business Central

Managing service orders is a crucial aspect of providing excellent customer service. This module describes how to...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Explore data integration concepts in finance and operations apps

As a developer, you're usually part of the data integration scenarios during and after a finance and operations apps...

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Perform user acceptance testing in finance and operations apps

User acceptance testing is an important step in the go-live preparation. You can use RSAT to automate test cases.

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Optimize staffing with workforce management in Dynamics 365 Contact Center

Learn how to configure workforce management in Dynamics 365 Contact Center to forecast demand, plan shifts, schedule...

Dynamics Contact Center Dynamics 365

intermediate

Mslearn

free

Get started with Dynamics 365 Productivity Tools

Dynamics 365 Productivity Tools helps representatives perform their daily operations faster, efficiently, and in a...

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Work with Dynamics 365 Customer Insights - Data

Learn about working with Customer Insights - Data.

Dynamics 365 Customer Insights Data

intermediate

Mslearn

free

Create and process journal entries in Dynamics 365 Business Central

If you want to know how to use general journals, then this module can help. This module explains how to use general...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up Trade in Microsoft Dynamics 365 Business Central

Do you plan on using Trade in Business Central? If so, this module explains how you can set up the Trade application...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Ship assemble-to-order items from the warehouse in Dynamics 365 Business Central

Do you want to know how to ship assemble-to-order items from the warehouse and how to pick components and ship the...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Configure BOM costing and reporting in Dynamics 365 Supply Chain Management

Configuring BOM costing and reporting in Dynamics 365 SCM streamlines cost management by providing accurate tracking...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Explore lead qualification in Dynamics 365

Learn how to use Dynamics 365 Sales to qualify leads, prioritize prospects with AI, and convert leads into...

Dynamics 365 Dynamics Sales

beginner

Mslearn

free

Configure fixed assets management in Dynamics 365 Finance

Learn how to configure and create fixed assets to comply with international accounting standards.

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Get started with accounts receivable daily procedures in Dynamics 365 Finance

Learn how to create free text invoices, record customer payments, distribute funds, configure recurring invoices,...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Work with configurable products in Dynamics 365 Supply Chain Management

Learn to work with configurable products in Dynamics 365 Supply Chain Management.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Use service-level agreements and entitlements in Dynamics 365 Field Service

Learn about service-level agreements and entitlements in Dynamics 365 Field Service.

Dynamics 365 Dynamics Field Service

intermediate

Mslearn

free

Work with tables in Dynamics 365 Business Central

Do you want to know how to create new tables in Business Central? If so, this module is for you. This module focuses...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Explore reporting tools in finance and operations apps

A report is a structured presentation of data. Reporting presents data in a way that lets you make informed...

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Automate Dynamics 365 Customer Voice surveys with Power Automate

Create a personalized and automated customer feedback experience by using Microsoft Power Automate.

Dynamics 365 Customer Voice

intermediate

Mslearn

free

Suggest vendor payments in Dynamics 365 Business Central

Do you need to prepare vendor payments? If so, follow along with this module to discover how to process open vendor...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Use master planning in Dynamics 365 Supply Chain Management

Learn about how to use features within Dynamics 365 Supply Chain Management, which enables the calculation of a...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Create emails in Dynamics 365 Customer Insights - Journeys

Learn how to create emails in Dynamics 365 Customer Insights - Journeys.

Dynamics 365 Customer Insights Journeys

intermediate

Mslearn

free

Create a webinar event in Dynamics 365 Customer Insights - Journeys

Do you need to create webinars? This module explains the process of creating a webinar event within Dynamics 365...

Dynamics 365 Customer Insights Journeys

intermediate

Mslearn

free

Work with data management in finance and operations apps

You can export or import data in finance and operations apps by using the Data management workspace. Validate the...

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Get started with Omnichannel for Customer Service

With Omnichannel for Dynamics 365 Customer Service, representatives can service multiple customers across different...

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Set up posting groups in Dynamics 365 Business Central

This module explains what posting groups are and what they're used for in Dynamics 365 Business Central....

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Send and receive electronic documents in Dynamics 365 Business Central

Do you want to know how to send and receive electronic documents in Business Central? This module explains the setup...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up and configure Expense management in Dynamics 365 Project Operations

Learn how to set up and configure Expense management in Microsoft Dynamics 365 Project Operations.

Dynamics 365 Dynamics Project Operations Dynamics Finance

intermediate

Mslearn

free

Revenue recognition in Dynamics 365 Project Operations

Learn about the revenue recognition process to gain awareness of project costs.

Dynamics 365 Dynamics Project Operations Dynamics Finance

intermediate

Mslearn

free

Extend Dynamics 365 apps with Power Platform and Copilot Studio

Learn how to unlock the full potential of Dynamics 365 Sales, Customer Service, Contact Center, Customer Insights,...

Dynamics 365 Power Platform Power Apps

intermediate

Mslearn

free

Process sales and purchases in foreign currencies in Dynamics 365 Business Central

Do you need to use foreign currencies with sales and purchase documents? If so, then this module is for you. This...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Use goal metrics in Dynamics 365 Sales and Customer Service

Identify customer service metrics, creating goal metrics, and work with roll-up columns and queries.

Dynamics 365 Dynamics Sales

intermediate

Mslearn

free

Work with codeunits in Dynamics 365 Business Central

Do you want to create your own codeunit and learn how to access the functions within that codeunit? If so, this...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up an additional reporting currency in Dynamics 365 Business Central

Do you want to analyze your business in another currency? If so, complete this module and find out how you can set...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Describe reporting and integration capabilities in Dynamics 365 finance and operations apps

Understand reporting and integration features for finance and operations apps with Power BI, Microsoft 365, and...

Power Platform Power Query Azure Powerbi Embedded

beginner

Mslearn

free

Describe expense tracking, asset control, and budgeting processes in Dynamics 365 Finance

Explore expense reporting, fixed asset management, budgeting, and project financials in Dynamics 365 Finance to...

Dynamics 365 Dynamics Finance Dynamics Project Operations

beginner

Mslearn

free

Set up main assets and asset components in Dynamics 365 Business Central

Do you want to find out how to group several fixed assets? This module shows you how to set up main assets and...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Work with XMLports in Dynamics 365 Business Central

Learn how to define and use XMLports in AL, understand different nodes and properties, and apply them in AL code.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Work with entitlements and permission sets in Dynamics 365 Business Central

Learn about entitlements and permission sets and how to extend them in Microsoft Dynamics 365 Business Central.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up project posting groups in Dynamics 365 Business Central

Do you need to set up mapping between projects and the chart of accounts? This module demonstrates how to set up...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Configure chat and digital channels in Dynamics 365 Contact Center

Meet your customers where they are. Learn to configure WhatsApp, SMS, live chat, and custom channels in Dynamics 365...

Dynamics Contact Center Dynamics 365

intermediate

Mslearn

free

Add reports to Tell Me and substitute a report in Dynamics 365 Business Central

Do you want to learn how to add reports to Tell Me and substitute a report in Microsoft Dynamics 365 Business...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Warehouse management mobile device configuration using Dynamics 365 Supply Chain Management

Learn how to configure warehouse management for mobile devices using Dynamics 365 Supply Chain Management.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Get started with invoicing in Dynamics 365 Project Operations

Microsoft Dynamics 365 Project Operations for resource/non-stocked based scenarios offers comprehensive capabilities...

Dynamics 365 Dynamics Project Operations Dynamics Finance

intermediate

Mslearn

free

Use branching and merging with Git for Business Central

Do you want to work with different branches in Git to separate your development code from the code in production? In...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Create custom procedures in Dynamics 365 Business Central

Do you want to create custom procedures in AL? This module focuses on explaining how you can create new procedures....

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Create cost accounting reports in Dynamics 365 Business Central

Do you want to know how to create cost accounting reports? If so, then follow this module to get an overview of the...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Time entries and modern approvals infrastructure in Dynamics 365 Project Operations

This module describes how to create, edit, import, and recall time entries, and it explores the various...

Dynamics 365 Dynamics Project Operations Dynamics Finance

intermediate

Mslearn

free

Configure knowledge management in Dynamics 365 Customer Service and Contact Center

Learn to configure knowledge management in Dynamics 365 Customer Service and Contact Center. Set up knowledge tables...

Dynamics 365 Dynamics Customer Service Dynamics Contact Center

intermediate

Mslearn

free

Set up Service order dispatching in Dynamics 365 Supply Chain Management

Learn how to set up service order dispatching in Dynamics 365 Supply Chain Management

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Get started with Dynamics 365 Supply Chain Management

Dynamics 365 Supply Chain Management empowers employees and organizations with the ability to obtain a unified view...

Dynamics 365 Dynamics Scm

beginner

Mslearn

free

Identify functional table types and characteristics in Dynamics 365 Business Central

Do you want to learn about table types in Business Central? In this module, you'll learn about the different...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Load/export data and create data views in Dataverse

Learn how to view, load, and export data in Dataverse tables.

Dynamics 365 Power Platform Dataverse

beginner

Mslearn

free

Describe expense management, fixed asset management, and budgeting in Dynamics 365 Finance

In this module, you explore cash and bank management. You discover the core functionality of expense management and...

Dynamics 365 Dynamics Finance

beginner

Mslearn

free

Administer and configure Dynamics 365 Sales Professional

Connect with SharePoint, import data, manage users, and work with other activities in Dynamics 365 Sales Professional.

Dynamics 365 Dynamics Sales

intermediate

Mslearn

free

Set up general journal templates in Dynamics 365 Business Central

With general journals, users can enter data in general ledger accounts and other accounts, such as customer, vendor,...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Configure bookable resources in Dynamics 365 Field Service

Learn how to configure Field Service resources.

Dynamics 365 Dynamics Field Service

intermediate

Mslearn

free

Configure AI agents and Copilot in Dynamics 365 Contact Center

Transform your contact center with AI. Configure the Customer Assist, Quality Assurance, and Service Operations...

Dynamics 365

intermediate

Mslearn

free

Work with accounts payable invoice matching in Dynamics 365 Finance

Learn how to work with accounts payable invoice matching in Dynamics 365 Finance.

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Manage outbound serial and lot numbers in Dynamics 365 Business Central

Do you need to assign serial or lot numbers to items on outbound orders like sales orders? This module discusses how...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up email in Dynamics 365 Business Central

Learn how to set up accounts, compose and send email messages, attach documents, assign scenarios, send sales...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Work with capacity planning in Asset Management for Dynamics 365 Supply Chain Management

Capacity planning helps your organization estimate the capacity of your asset load. This is important because it...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Using IoT Central with Connected Field Service for Dynamics 365

Explore the integration of IoT Central with Dynamics 365 Field Service using Connected Field Service add-on in this module.

Dynamics 365 Dynamics Field Service Azure

intermediate

Mslearn

free

Set up basic warehouse tasks in Dynamics 365 Business Central

Other than the more advanced warehouse management systems, you can also set up basic warehousing in Microsoft...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Work with extensions for finance and operations apps and Microsoft Power Platform

Learn about the finance and operations apps and Microsoft Dataverse capabilities, including dual-write and virtual entities.

Dynamics 365 Dynamics Finance Dynamics Scm

advanced

Mslearn

free

Process service in Dynamics 365 Business Central

Efficient service processing is critical for providing exceptional customer service and maximizing revenue. This...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Assemble to stock in Dynamics 365 Business Central

Assembly items that typically are not customizable and that companies want to keep in stock are set up with the...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Introduction to test automation in Business Central

Discover how to write test code in AL using Test Codeunits and run standard Business Central tests.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Integrate finance and operations apps with Microsoft Azure

Finance and operations apps are integrated with Microsoft Azure to help power many of its built-in capabilities,...

Dynamics 365 Dynamics Finance Dynamics Scm

advanced

Mslearn

free

Get started with source control in finance and operations apps

This module introduces the concepts and practices for using source control in finance and operations apps. It covers...

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Set up assembly items in Dynamics 365 Business Central

Do you want to know how to set up assembly items in Business Central? This module provides information to set up...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Get help and learn more about finance and operations apps

This module describes how to get help and find out more about finance and operations apps.

Dynamics 365 Dynamics Finance Dynamics Scm

beginner

Mslearn

free

Manage multilanguage development in Dynamics 365 Business Central

Do you want to learn how to manage multiple languages in an AL extension? If so, this module explains how to create...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up project planning lines in Dynamics 365 Business Central

Do you want to know how to plan resources and items for a project? If so, this module explains how to create project...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Create purchase documents in Dynamics 365 Business Central

Learn how to configure Purchases and Payables setup and create purchase documents like quotes, blanket orders, and...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Configure the projects setup in Dynamics 365 Business Central

Do you need to set up project management in Business Central? This module explains how to configure the projects...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Application lifecycle management for Dynamics 365

Explore the application of Application lifecycle management (ALM) in Dynamics 365 projects, learn participation in...

Dynamics 365 Dynamics Finance Dynamics Sales

beginner

Mslearn

free

Work with the API in Dynamics 365 Business Central

Learn how to work with the API in Dynamics Business Central.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Receive and put away inventory items in Dynamics 365 Business Central

Do you want to learn how to receive and put away items in the warehouse? This module shows how you can post the...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up and work in the finance and operations apps developer environment

Learn how to use performance tools and Lifecycle Services environment monitoring tools to enhance your validation...

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Set up maintenance requests in Asset Management for Dynamics 365 Supply Chain Management

For your organization to use the Maintenance components of Asset Management for Dynamics 365 Supply Chain...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Analyze list data using data analysis mode in Business Central

Learn how to analyze list data by using data analysis mode in Dynamics 365 Business Central.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Manage your organization with Dynamics 365 Human Resources

Learn how to use organizational hierarchies, alerts, electronic signatures, and document management. Additionally,...

Dynamics 365 Dynamics Human Resources

beginner

Mslearn

free

Get started with B2B e-commerce in Dynamics 365 Commerce

This module introduces the concepts, information, and processes for the e-commerce site that relates to the...

Dynamics 365 Dynamics Commerce

beginner

Mslearn

free

Work with class extensions in finance and operations apps

This module provides the tools and information that you need to effectively use class extensions in finance and...

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Manage sales price lists in Dynamics 365 Business Central

Learn how to use sales price lists in Dynamics 365 Business Central.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Create and manage environments in Dataverse

An environment is a space to store, manage, and share your organization's business data that is stored within an...

Dynamics 365 Power Platform Dataverse

beginner

Mslearn

free

Set up Field Service integration with Dynamics 365 Business Central

Learn about some of the basic requirements to integrate Dynamics 365 Business Central with Dynamics 365 Field Service.

Dynamics 365 Dynamics Business Central Dynamics Field Service

intermediate

Mslearn

free

Perform fit gap analysis

Learn about performing a fit gap analysis as a solution architect for Dynamics 365 and Microsoft Power Platform.

Dynamics 365 Power Platform

advanced

Mslearn

free

Administer Dynamics 365 Business Central online

Learn how to administer your Business Central environment and tenants, from joining the Cloud Solution Provider...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Review the security model for your Dynamics 365 solutions

Engage with customers to assess the effectiveness of their security strategy and provide guidance for improvement.

Dynamics 365 Dynamics Sales Customer Insights Journeys

advanced

Mslearn

free

Plan and implement legal entities in finance and operations apps

A legal entity is an organization that is identified through registration with a legal authority. Legal entities can...

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Intercompany accounting in Dynamics 365 Finance

Learn to set up and use intercompany accounting for centralized processes, posting journals between different legal...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Configure manufacturing execution in Dynamics 365 Supply Chain Management

Configuring manufacturing execution is crucial because it streamlines production processes, enhances visibility into...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Manage leads and scoring in Customer Insights - Journeys

Learn about the capabilities in Customer Insights - Journeys that can help you grow your pipeline while ensuring...

Dynamics 365 Customer Insights Journeys

intermediate

Mslearn

free

Create and define calculation or rollup columns in Dataverse

Do you want to use rollup or calculation columns? This module shows you how to build calculations or rollups that...

Dynamics 365 Power Platform Dataverse

intermediate

Mslearn

free

Introduction to implementing Dynamics 365 Contact Center

Get ready to implement Dynamics 365 Contact Center with confidence. Discover what makes this platform AI-first, how...

Dynamics 365

intermediate

Mslearn

free

Work with service order dispatching in Dynamics 365 Supply Chain Management

Working with service order dispatching in Dynamics 365 Supply Chain Management is crucial for efficiently managing...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Build extended data types and enumerations for finance and operations apps

Extended data types (EDTs) and base enumerations (enums) are data types that are created and managed in the...

Dynamics 365 Dynamics Finance Dynamics Scm

beginner

Mslearn

free

Get started with Dynamics 365 Customer Service

Customer service is a key aspect of any customer relationship management strategy. Microsoft Dynamics 365 Customer...

Dynamics 365 Dynamics Customer Service

beginner

Mslearn

free

Prepare for an easy application upgrade experience in Business Central

Do you want to learn about how to build efficient installation and upgrade procedures? There are essential...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up zones and bins in Dynamics 365 Business Central

Do you want to know how to set up zones and bins in Microsoft Dynamics 365 Business Central? This module explains...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Work with Trade master data in Microsoft Dynamics 365 Business Central

Learn about the master data that is important when you work with Trade in Business Central. This module also...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Introduction to integrating Dynamics 365 Sales with Dynamics 365 Business Central

Learn about integrating Dynamics 365 Sales with Dynamics 365 Business Central.

Dynamics Business Central Dynamics 365 Dynamics Sales

intermediate

Mslearn

free

Manage transportation management in Dynamics 365 Supply Chain Management

Efficiently manage inbound and outbound orders with vendor and routing solutions using Dynamics 365 Supply Chain Management.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Get started with cost accounting in Dynamics 365 Business Central

Do you need to use cost accounting in your company? This module can help you get started with cost accounting in...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Navigate finance and operations apps

Discover how to navigate finance and operations apps efficiently, enhance productivity with workspaces, use filters,...

Dynamics 365 Dynamics Finance Dynamics Scm

beginner

Mslearn

free

Work with tools and best practices to integrate finance and operations apps with Microsoft Power Platform

Learn about monitoring, troubleshooting, and performance tools for finance and operations apps and dual-write...

Dynamics 365 Dynamics Finance Dynamics Scm

advanced

Mslearn

free

Create a data migration strategy for Dynamics 365 solutions

The overall goal of the Success by Design framework is to ensure a successful customer outcome for each...

Dynamics 365 Dynamics Sales Customer Insights Journeys

advanced

Mslearn

free

Understand the process of bringing an app to AppSource in Business Central

Do you want to know about technical and marketing AppSource validation procedures? In this module, you'll learn what...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Work with service items in Dynamics 365 Business Central

Learn how to work with service items in Dynamics 365 Business Central.

Dynamics Business Central Dynamics 365

intermediate

Mslearn

free

Debug and deploy your extension in Dynamics 365 Business Central

Discover how to debug with Visual Studio Code and deploy your extension using RAD feature in Dynamics 365 Business Central.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Get started with Dynamics 365 Finance

Discover how Dynamics 365 Finance empowers business users to stay in control of finances and manage funds with...

Dynamics 365 Dynamics Finance

beginner

Mslearn

free

Configure forecasts in Dynamics 365 Sales

Learn to configure forecasts in Dynamics 365 Sales.

Dynamics 365 Dynamics Sales

intermediate

Mslearn

free

Create a relationship between tables in Dataverse

Do you need to create relationships between tables? This module will show how and why you can separate data into...

Dynamics 365 Power Platform Dataverse

intermediate

Mslearn

free

Work with analytics and reporting in finance and operations apps

Empower business users to make important decisions by using analytics and reporting in finance and operations apps.

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Introduction to Microsoft Power Platform and Business Central

Do you want to use Microsoft Power Platform with Business Central? This module focuses on the business value and...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Send notifications in Dynamics 365 Business Central

Discover how to create, send, and enhance user interactions through notifications in this comprehensive guide in...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Implement cost management in Dynamics 365 Finance

This module equips finance professionals with the essential skills to configure, manage, and optimize cost...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Manage finance and operations apps implementations by using Lifecycle Services

Lifecycle Services helps you host finance and operations apps environments. It provides repeatable processes to...

Dynamics 365 Dynamics Finance Dynamics Scm

beginner

Mslearn

free

Work with functional locations in Asset Management for Dynamics 365 Supply Chain Management

Functional locations in Asset Management for Dynamics 365 Supply Chain Management provides your organization the...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Determine the implementation approach for your Dynamics 365 project

Explore the importance of adopting an implementation methodology for successful Dynamics 365 projects, including...

Dynamics 365 Dynamics Finance Dynamics Sales

beginner

Mslearn

free

Create sales sequences with Sales Insights

Salespeople engage with multiple customers every single day. They're responsible to qualify leads, nurture...

Dynamics 365 Dynamics Sales

intermediate

Mslearn

free

Work with fixed asset deprecation and disposal in Dynamics 365 Finance

Learn how to manage fixed assets by tracking depreciation, disposal, and valuation for financial transparency in...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more...

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Describe sales account management in Dynamics 365

This module introduces you to sales account management capabilities in Dynamics 365, including Customer Insights –...

Dynamics 365 Dynamics Sales

beginner

Mslearn

free

Explore forecasting, pipeline management, and analytics in Dynamics 365 Sales

This module explores the forecasting and analytics capabilities of Dynamics 365 Sales, including pipeline...

Dynamics 365 Dynamics Sales

beginner

Mslearn

free

Manage emails, segments, and journeys in Dynamics 365 Customer Insights - Journeys

This module covers managing marketing emails, segments, customer journeys, and A/B testing in outbound marketing....

Dynamics 365 Customer Insights Journeys

intermediate

Mslearn

free

Describe inventory costing and master planning in Dynamics 365 Supply Chain Management

Learn how to configure costing methods, cost management, coverage rules, master planning, demand forecasting, and...

Dynamics 365 Dynamics Scm

beginner

Mslearn

free

Advanced configuration for Dynamics 365 Customer Insights - Journeys

Administrators use settings to fine-tune application behavior, set marketing defaults, check quotas, manage core...

Dynamics 365 Customer Insights Journeys

intermediate

Mslearn

free

Estimate purchase order receipt dates in Dynamics 365 Business Central

Do you want to estimate purchase order receipt dates? This module provides an overview of the date fields on...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Manage leave and absence in Dynamics 365 Human Resources

Discover how to manage and create leave plans in Dynamics 365 Human Resources, including configuring parameters and...

Dynamics 365 Dynamics Human Resources

beginner

Mslearn

free

Gather customer feedback with Dynamics 365 Customer Voice

Discover ways to gather customer feedback using Dynamics 365 Customer Voice and improve client relationships through...

Dynamics 365 Dynamics Sales Customer Voice

intermediate

Mslearn

free

Set up intercompany trade in Dynamics 365 Supply Chain Management

Learn how to set up intercompany trade.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Review Customer Voice survey reports

Discover how to analyze, filter, and export survey report results in Dynamics 365 Customer Voice.

Dynamics 365 Dynamics Sales Customer Voice

intermediate

Mslearn

free

Initialize data during extension installation in Dynamics 365 Business Central

Do you want to know how to initialize data during extension installation for Microsoft Dynamics 365 Business...

Dynamics 365 Dynamics Business Central

beginner

Mslearn

free

Create custom experiences for service representatives with agent experience profiles in Customer Service

With agent experience profiles, your organization can create targeted app experiences for representatives and...

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Get started with Warehouse management only mode in Dynamics 365 Supply Chain Management

Your organization can continue to benefit from your current external or partner enterprise resource planning (ERP)...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Manage projects in Dynamics 365 Customer Voice

Learn how to add projects, copy surveys, and share projects in Dynamics 365 Customer Voice for better collaboration.

Dynamics 365 Dynamics Sales Customer Voice

intermediate

Mslearn

free

Unlock insights with analytics and reporting in Dynamics 365 Contact Center

Learn how to use out-of-the-box analytics dashboards, extend reports with Power BI data model customization and...

Dynamics Contact Center Dynamics 365

intermediate

Mslearn

free

Set up and work with outbound operations using inventory management in Dynamics 365 Supply Chain Management

Learn how to set up and work with outbound operations.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Explore the ecosystem and main components of finance and operations apps

Dynamics 365 offers a large range of cloud-driven applications that help organizations optimize their business so...

Dynamics 365 Dynamics Finance Dynamics Scm

beginner

Mslearn

free

Connect to Microsoft Power Platform services with finance and operations apps

Microsoft Power Platform services like Power Apps and Power Automate, and the Common Data Model are tools that you...

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Extend and modify an existing page in Dynamics 365 Business Central

Do you want to add extra fields or remove fields from an existing page? If so, this module will help you discover...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Integrate Dynamics 365 Business Central with Outlook

Learn how to integrate Business Central with Outlook to send email to your users.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Evaluate requirements for Dynamics 365 projects

Discover effective techniques for collecting and evaluating project requirements to enhance solution building for...

Dynamics 365 Dynamics Finance Dynamics Sales

beginner

Mslearn

free

Set up purchase prices and discounts in Dynamics 365 Business Central

Do you need to set up item purchase prices and item discounts? If so, then follow along with this module, which...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up maintenance information in Dynamics 365 Business Central

Do you want to keep track of the maintenance of your fixed assets? This module explains how to set up fixed asset...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up Sales accelerator in Dynamics 365 Sales

Discover the benefits of using the Sales accelerator in Dynamics 365 Sales. Streamline your sales process and...

Dynamics 365 Dynamics Sales

intermediate

Mslearn

free

Receive and invoice items in Dynamics 365 Business Central

Do you want to know how to receive and invoice purchase documents in Business Central? This module will focus on how...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Use Application Lifecycle Management for Business Central

Do you want to know how to start implementing a version control system to manage your Business Central applications...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Describe Dynamics 365 Finance core capabilities

This module introduces you to the core capabilities of Dynamics 365 Finance, including a discussion of legal...

Dynamics 365 Dynamics Finance

beginner

Mslearn

free

Design for accessibility in Dynamics 365

Explore the importance of accessibility in technology, learn about Microsoft's approach, and discover tools for improvement.

Dynamics 365 Dynamics Finance Dynamics Sales

beginner

Mslearn

free

Customer and vendor netting in Dynamics 365 Finance

This module provides an overview of the customer and vendor balance netting process in Dynamics 365 Finance. It also...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Configure Accounts payable in Dynamics 365 Finance

Explore how to configure the Accounts payable module, set up vendor posting profiles and payments in Dynamics 365 Finance.

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Set up time sheets in Dynamics 365 Business Central

Do you want to know how to handle time registration in Microsoft Dynamics 365 Business Central? If so, this module...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Calculate project WIP in Dynamics 365 Business Central

Do you want to be able to calculate WIP for your projects? This module explains how to calculate the work in process...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Consider application monetization responsibilities in Business Central

Do you want to understand your application monetization responsibilities? In this module, you'll learn about...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Perform a bank reconciliation in Dynamics 365 Business Central

Do you want to find out how to reconcile bank accounts in Dynamics 365 Business Central? Then this module is for...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up VAT in Dynamics 365 Business Central

Discover how to set up Value Added Tax (VAT) in Business Central, including VAT posting groups, templates, rates,...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Implement test automation techniques in Business Central

Do you want to implement test automation techniques? In this module, you learn about implementing test automation...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Promote events, manage registration and check-ins, and review results in Dynamics 365 Customer Insights - Journeys

Learn how to promote events, manage registration and check-ins, and review results in Microsoft Dynamics 365...

Dynamics 365 Customer Insights Journeys

intermediate

Mslearn

free

Build forms and optimize form performance in finance and operations apps

Forms are created and managed in Visual Studio and will display to the user as web pages. This module explains how...

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Set up cash management in Dynamics 365 Business Central

Cash management in Dynamics 365 Business Central is used to manage a company's bank accounts. Before you can start...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Create products and product masters in Dynamics 365 Supply Chain Management

Product information is the pillar of supply chain and retail applications across all industries. In the various...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Manage internal warehouse processes in Dynamics 365 Business Central

Do you want to learn how to manage internal warehouse processes in locations where bins are mandatory? This module...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up credit and collections in Dynamics 365 Finance

Although most customers pay their invoices on time, you must be able to process invoices that aren't paid by their...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Manipulate data by using code in Dynamics 365 Business Central

Do you want to know how to retrieve data from the database and manipulate that data or add new data? In this module,...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Deploy Dynamics 365 Project Operations scenarios

Microsoft Dynamics 365 Project Operations supports multiple deployment options for new and existing Dynamics 365 customers.

Dynamics 365 Dynamics Project Operations

intermediate

Mslearn

free

Set up project task lines in Dynamics 365 Business Central

Do you want to learn how to assign tasks to a project in Business Central? In this module, you learn how to create...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Work with master data in Dynamics 365 Business Central

Learn to enter or import master data into Dynamics 365 Business Central, including creating tables, implementing...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Work with accounting distributions, invoice validations, and settlements in Dynamics 365 Finance

Accounting distributions are used to define how an amount is accounted for. For example, how the expense, tax, or...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Use skill-based routing in Dynamics 365 Customer Service

Discover the benefits of unified routing in Dynamics 365 Customer Service, including skill-based routing and...

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Set up fixed asset posting groups in Dynamics 365 Business Central

Do you need to set up the mapping between fixed assets and the chart of accounts? This module demonstrates how to...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Get started with work management in Dynamics 365 Project Operations

Simplify time tracking and expense management with Microsoft Dynamics 365 Project Operations. Submit, approve,...

Dynamics 365 Dynamics Project Operations Dynamics Finance

intermediate

Mslearn

free

Set up Inventory Visibility in Dynamics 365 Supply Chain Management

Learn to set up the Inventory Visibility app in Dynamics 365 Supply Chain Management.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Introduction to assisted setup and tooltips in Dynamics 365 Business Central

Do you want to know an effective way to let a user perform the installation steps of your extension by using an...

Dynamics 365 Dynamics Business Central

beginner

Mslearn

free

Get started with Dynamics 365 Commerce channels

Dynamics 365 Commerce delivers a complete omnichannel solution that unifies the operating system, in-store, and...

Dynamics 365 Dynamics Commerce

beginner

Mslearn

free

Route and distribute work with unified routing in Dynamics 365 Customer Service

Discover how unified routing intelligently matches work item requirements with representative capabilities for...

Dynamics Customer Service Dynamics 365

intermediate

Mslearn

free

Configure activity-based subcontracting and production flow costing in Dynamics 365 Supply Chain Management

The subcontracting functionality in Dynamics 365 Supply Chain Management offers visibility of the components that...

Dynamics 365 Dynamics Scm

advanced

Mslearn

free

Describe manufacturing processes in Dynamics 365 Supply Chain Management

Learn how to plan, execute, and control production in Dynamics 365 Supply Chain Management by using production...

Dynamics 365 Dynamics Scm

beginner

Mslearn

free

Manage serial and lot numbers on inventory in Dynamics 365 Business Central

Do you want to learn how to adjust items with serial or lot numbers? This module provides an overview of how you can...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Create fiscal calendars, years, and periods in Dynamics 365 Finance

Learn to configure fiscal calendars, differentiate between ledgers, and create date intervals for accurate financial...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Change how documents look in Business Central

Find out how to customize document layouts and reports in Business Central to follow your company's guidelines and...

Dynamics 365 Dynamics Business Central

beginner

Mslearn

free

Introduction to application types in Business Central

Explore the differences between connect and addon applications, understand library and dependency apps, and learn...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up non-stocked materials and track usage on projects with Dynamics 365 Project Operations

Learn about non-stocked materials and usage tracking.

Dynamics 365 Dynamics Project Operations Dynamics Finance

beginner

Mslearn

free

Becoming a solution architect for Dynamics 365 and Microsoft Power Platform

Learn how to become a solution architect.

Dynamics 365 Power Platform

advanced

Mslearn

free

Register and manage devices with Connected Customer Service for Dynamics 365 and Azure IoT

Connected Customer Service integrates IoT devices with Microsoft Dynamics 365 Customer Service to help organizations...

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Use customer payment predictions in Dynamics 365 Finance

Analyze and improve customer payment predictions in Dynamics 365 Finance to enhance collections process and track...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Set up put-away templates in Dynamics 365 Business Central

Do you want to learn how to set up put-away rules in Microsoft Dynamics 365 Business Central? This module discusses...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Engage with customers through text messages in Dynamics 365 Sales

Engage with customers through text messaging and edit phone number features in Dynamics 365 Sales

Dynamics 365 Dynamics Sales

intermediate

Mslearn

free

Configure and work with discrete manufacturing in Dynamics 365 Supply Chain Management

Configure and manage discrete manufacturing in Dynamics 365 Supply Chain Management, including production orders,...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Manage fixed assets in Dynamics 365 Finance

Discover how to set up asset budgeting and transfer fixed assets in Dynamics 365 Finance.

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Configure Sales Insights

Learn about configuring Sales Insights.

Dynamics 365 Dynamics Sales

intermediate

Mslearn

free

Ship cross-docked items in Dynamics 365 Business Central

Do you want to ship items that are put away in a cross-dock zone? This module explains how to optimize processes by...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Personalize finance and operations apps

Learn how to personalize finance and operations apps to empower employees and enforce UI for staff.

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Manage returns to vendors in Dynamics 365 Business Central

Do you need to return items to a vendor? This module focuses on how to process returns to vendors.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Adjust inventory in Dynamics 365 Business Central

Do you want to learn how to adjust inventory and count items? This module explains how you can use the item journals...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up cash flow forecasts using Azure AI in Dynamics 365 Business Central

Learn how to set up cash flow forecasts using Microsoft Azure AI and include documents with future due dates.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Get started with security roles in Dataverse

Learn how you can set permissions to limit access to an environment, or limit which users can view, edit, or delete...

Dynamics 365 Power Platform Dataverse

intermediate

Mslearn

free

Configure and manage vendor collaboration in Dynamics 365 Supply Chain Management

Speed, accuracy, and a digital solution when communicating with vendors is an essential need for a successful...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Set up Master Planning in Dynamics 365 Supply Chain Management

In every industry, whether it's retail, manufacturing, distribution, services, or public sector entities, the...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Work with revenue recognition in Dynamics 365 Finance

Use Dynamics 365 Finance to customize revenue recognition rules, set up schedules, manage inventory, and define...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Set up chart of accounts in Dynamics 365 Finance

Streamline your business processes with Dynamics 365 Finance by effectively managing financial accounts in your...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Plan items in Dynamics 365 Business Central

Once all item planning options are set, you can use the requisition or planning worksheet to have Business Central...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Create journals for fixed assets in Dynamics 365 Business Central

Do you need to prepare Business Central to post depreciations, disposals, and appreciations? In this module, you can...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Work with AL built-in functions in Dynamics 365 Business Central

Do you want to know more about the built-in programming functions of Business Central? This module will discuss the...

Dynamics Business Central Dynamics 365

intermediate

Mslearn

free

Set up pricing dimensions in Dynamics 365 Project Operations

Learn to set up custom pricing dimensions and bookable resources in Dynamics 365 Project Operations.

Dynamics Project Operations Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Harmonize business concepts between finance and operations apps and Microsoft Power Platform

Learn about business process flows and integration between finance and operations apps and Microsoft Power Platform.

Dynamics 365 Dynamics Finance Dynamics Scm

advanced

Mslearn

free

Explore self-service capabilities in Dynamics 365

Master self-service capabilities: Dynamics 365 Customer Service & Contact Center. Learn knowledge creation,...

Dynamics 365 Dynamics Customer Service Dynamics Contact Center

beginner

Mslearn

free

Create and process expense reports in Dynamics 365 Project Operations

Explore the redesigned expense report entry in Dynamics 365 Project Operations, designed to simplify user experience...

Dynamics 365 Dynamics Project Operations Dynamics Finance

intermediate

Mslearn

free

Set up the product catalog in Dynamics 365 Sales

Learn how to set up and manage the product catalog in Dynamics 365 Sales, including products, families, bundles,...

Dynamics 365 Dynamics Sales

intermediate

Mslearn

free

Extend Universal Resource Scheduling with Dynamics 365 Project Operations

Customize the schedule board, edit resource cells, create or modify a schedule board, and edit booking templates in...

Dynamics Project Operations Dynamics 365

intermediate

Mslearn

free

Get started with development using X++ in finance and operations apps

X++ is an object-oriented language. This module introduces X++ development for finance and operations apps, which is...

Dynamics 365 Dynamics Finance Dynamics Scm

beginner

Mslearn

free

Get tips and tricks for teaching MB-220: Microsoft Dynamics 365 Marketing Functional Consultant

Learn tips and tricks about preparing for your first teaching session, which labs to use, when and how to introduce...

Dynamics 365

beginner

Mslearn

free

Manage assets and content settings in Dynamics 365 Customer Insights - Journeys

Learn about managing assets, keywords, content blocks, and content settings in Dynamics 365 Customer Insights -...

Dynamics 365 Customer Insights Journeys

intermediate

Mslearn

free

Set up multiple element revenue allocation in Dynamics 365 Finance

Learn to track subscription billing revenue with multiple element revenue allocation and MEA templates.

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Enhance service representative productivity and personalization in Omnichannel for Customer Service

Omnichannel for Customer Service helps organizations offer support across multiple channels and engage multiple...

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Advanced project planning and task scheduling capabilities in Dynamics 365 Project Operations

Learn about advanced project planning and task scheduling capabilities.

Dynamics 365 Dynamics Project Operations Dynamics Finance

intermediate

Mslearn

free

Trace serial and lot numbers in Dynamics 365 Business Central

Do you want to discover how to trace items by their serial and lot numbers? This module explores the Trace and...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Present Business Applications designs to stakeholders

Discover effective strategies for presenting to stakeholders, handling presentation issues, and communicating...

Dynamics 365 Dynamics Finance Dynamics Sales

beginner

Mslearn

free

Build an Assisted Setup in Dynamics 365 Business Central

Assisted Setup guides you in configuring Business Central. Do you want to learn how you can integrate with the...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Configure Dynamics 365 Finance for public sector

Learn how to set up funds, derived dimensions, and financial hierarchies for the public sector using Dynamics 365 Finance.

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Integrate an agent for Contact Center and Dynamics 365 Customer Service

Learn how to integrate an agent for Contact Center and Dynamics 365 Customer Service.

Dynamics 365 Dynamics Customer Service Ms Copilot

intermediate

Mslearn

free

Create a custom connector to extend Microsoft Power Platform functionalities with Business Central

Do you need to create custom connectors for Business Central? Use this module to find out the details of creating...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Use Microsoft 365 services with model-driven apps and Microsoft Dataverse

Learn how to use Microsoft 365 services with Power Apps model-driven apps and Dynamics 365 customer engagement apps.

Dynamics 365 Power Platform Dataverse

intermediate

Mslearn

free

Get started with inventory management in Dynamics 365 Supply Chain Management

Learn how to get started with inventory management in Dynamics 365 Supply Chain Management.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Get started with resource management in Dynamics 365 Project Operations

Learn about bookings and assignments in resource management for service-based organizations.

Dynamics 365 Dynamics Project Operations Dynamics Finance

intermediate

Mslearn

free

Extend export control in Dynamics 365 Supply Chain Management

You can use the **Extend export** control in Supply Chain Management if you want to extend various functionalities...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Use administration options for Dataverse

Do you need to use administration options that are available for Dataverse? This module will show you how you can...

Dynamics 365 Power Platform Dataverse

intermediate

Mslearn

free

Ship and invoice items in Dynamics 365 Business Central

Do you want to know how to ship items and invoice sales documents in Business Central? This module will focus on how...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Use application lifecycle management in Dynamics 365 Intelligent Order Management

Learn to use application lifecycle management (ALM) in Dynamics 365 Intelligent Order Management.

Dynamics 365 Dynamics Iom Dynamics Scm

intermediate

Mslearn

free

Develop object-oriented code in finance and operations apps

Learn about object-oriented programming concepts and their importance in finance and operations apps, including...

Dynamics 365 Dynamics Finance Dynamics Scm

beginner

Mslearn

free

Work with travel requisitions in Dynamics 365 Project Operations

Learn how to work with travel requisitions in Microsoft Dynamics 365 Project Operations.

Dynamics 365 Dynamics Project Operations Dynamics Finance

intermediate

Mslearn

free

Create new bins in Dynamics 365 Business Central

Do you want to know how you can create new bins in Business Central? This module explores the bin creation...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Tailor the agent workspace with experience profiles in Dynamics 365 Contact Center

Learn how to create and configure experience profiles in Dynamics 365 Contact Center, including enabling Copilot...

Dynamics Contact Center Dynamics 365

intermediate

Mslearn

free

Set up project delivery management for stocked scenarios in Dynamics 365 Project Operations

Learn about setting up project delivery management in Dynamics 365 Project Operations.

Dynamics 365 Dynamics Project Operations Dynamics Finance

intermediate

Mslearn

free

Build journeys with Dynamics 365 Customer Insights - Journeys

Learn how to build journeys with Dynamics 365 Customer Insights - Journeys.

Dynamics 365 Customer Insights Journeys

intermediate

Mslearn

free

Use Docker in your Business Central development process

Do you want to know how you can benefit from working with Docker and Microsoft Dynamics 365 Business Central? Docker...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Integrate other Microsoft products with Dynamics 365 Customer Engagement apps

Work with templates and integrate other products to expand the capability of Dynamics 365 Customer Engagement apps.

Dynamics 365 Power Platform Dynamics Customer Service

beginner

Mslearn

free

Explore and modify information in Business Central

You work with different types of data in Business Central. Each type of data has its own possibilities and...

Dynamics Business Central Dynamics 365

beginner

Mslearn

free

Add new objects to Dynamics 365 Business Central

Do you want to know how to add objects, like tables and pages, to Microsoft Dynamics 365 Business Central? If so,...

Dynamics 365 Dynamics Business Central

beginner

Mslearn

free

Work with queries in Dynamics 365 Business Central

Learn how to work with the Query object in Dynamics 365 Business Central to join, filter, and aggregate data.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Set up and acquire fixed assets in Dynamics 365 Finance

Discover how to efficiently manage fixed assets in Dynamics 365 Finance with step-by-step instructions for setup,...

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Use item journals in the warehouse in Dynamics 365 Business Central

Learn how to adjust inventory in the warehouse and count items using warehouse journals.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Introduction to manufacturing in Dynamics 365 Business Central

Learn about manufacturing in Dynamics 365 Business Central.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Configure Business Central for Excel and Power BI

Make Business Central data available for easy reporting with Excel and intelligent analysis with Power BI.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Identify Exceptions with Connected Field Service for Dynamics 365 and Azure IoT

This module will focus on the proactive detection of anomalies in the IoT device telemetry. Additionally, this...

Dynamics 365 Dynamics Field Service Azure

intermediate

Mslearn

free

Upgrade from AX 2012 to Dynamics 365 Finance

Upgrading from Microsoft Dynamics AX 2012 to Dynamics 365 Finance is a significant step towards modernizing business...

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Schedule services with Customer Service scheduling

Learn how to define and schedule services with Microsoft Dynamics 365 Customer Service to provide service to...

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Register and report consumption in Asset Management for Dynamics 365 Supply Chain Management

Consumption registrations must be completed when the maintenance job is completed for a work order. The registration...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Work with assignment rules in Dynamics 365 Sales accelerator

Reduce manual effort and prevent loss of unassigned records with Dynamics 365 Sales assignment rules feature.

Dynamics 365 Dynamics Sales

intermediate

Mslearn

free

Convert an existing product to an engineering product in Dynamics 365 Supply Chain Management

Learn how to convert an existing product to an engineering product in Dynamics 365 Supply Chain Management.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Manage opportunities and process sales orders in Dynamics 365 Sales

Learn how to manage the full opportunity lifecycle in Dynamics 365 Sales — from creation through closure — and...

Dynamics 365 Dynamics Sales

intermediate

Mslearn

free

Manage maintenance requests in Asset Management for Dynamics 365 Supply Chain Management

Maintenance requests in Asset Management for Dynamics 365 Supply Chain Management are fundamental in keeping your...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Set up and work with inbound operations using inventory management in Dynamics 365 Supply Chain Management

Learn to set up and work with inbound operations using inventory management in Dynamics 365 Supply Chain Management.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Create a vendor invoice for lite deployment in Dynamics 365 Project Operations

Learn how to create a vendor invoice for a lite deployment.

Dynamics 365 Dynamics Project Operations Dynamics Finance

intermediate

Mslearn

free

Transform customer experiences with AI in Dynamics 365 apps

Discover how Dynamics 365 customer engagement apps—Sales, Customer Service, Contact Center, Customer Insights, and...

Dynamics 365 Dynamics Sales

intermediate

Mslearn

free

Set up number series and trail codes in Dynamics 365 Business Central

Do you need to set up number series for documents, journals, and other records? This module explains how to set up...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Create or update records automatically in Customer Service Hub

Learn how to create records by using the automatic creation and update rules functionality. Additionally, you learn...

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Build workspaces in finance and operations apps

Design and create workspaces to increase efficiency and add advanced features to the developer environment.

Dynamics 365 Dynamics Finance Dynamics Scm

intermediate

Mslearn

free

Revenue and expense deferrals in Dynamics 365 Finance

Learn about revenue and expense deferrals in Dynamics 365 Finance.

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Use warehouse management for manufacturing in Dynamics 365 Supply Chain Management

Do you want to get the best out of warehouse management to support your manufacturing activities? In this module,...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Use Azure Functions with Dynamics 365 Business Central

Do you want to learn how to use Azure Functions with Business Central? This module will explain what an Azure...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Get started with project accounting in Dynamics 365 Project Operations

Explore Microsoft Dynamics 365 Project Operations' accounting capabilities, learning to record time, expenses, and...

Dynamics 365 Dynamics Project Operations Dynamics Finance

intermediate

Mslearn

free

Chat integrations with Dynamics 365 Commerce

Empower online shoppers with chat capabilities by integrating Microsoft Dynamics 365 Omnichannel for Customer...

Dynamics 365 Dynamics Commerce

intermediate

Mslearn

free

Inspections in Dynamics 365 Field Service

Learn how to create and perform inspections in Microsoft Dynamics 365 Field Service. Prepare for MB-240.

Dynamics 365 Dynamics Field Service

intermediate

Mslearn

free

Allocate costs in Dynamics 365 Business Central

Do you want to know how to allocate costs in Business Central? This module explains the different options to set up...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Deploy chat widgets with Omnichannel for Dynamics 365 Customer Service

Learn how to deploy chat widgets with Omnichannel for Dynamics 365 Customer Service.

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Create text messages and push notifications in Dynamics 365 Customer Insights - Journeys

Learn how to create text messages and push notifications in Dynamics 365 Customer Insights - Journeys.

Dynamics 365 Customer Insights Journeys

intermediate

Mslearn

free

Deploying Resource Scheduling Optimization

Discover how to setup and deploy Resource Scheduling Optimization, including configuration options, and defining...

Dynamics 365 Dynamics Field Service

intermediate

Mslearn

free

Describe Dynamics 365 Customer Insights - Data

This module introduces learners to other applications that augment Dynamics 365 Customer Insights - Journeys...

Dynamics 365

beginner

Mslearn

free

Deploy an SMS channel in Omnichannel for Dynamics 365 Customer Service

Learn how to use Short Message Service (SMS) messages to initiate support requests with support organizations.

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Configure Microsoft Dynamics 365 Field Service

One of the main advantages to Dynamics 365 Field Service is the ability to configure it based on your organization...

Dynamics 365 Dynamics Field Service

intermediate

Mslearn

free

Intelligent cash flow in Dynamics 365 Finance

Improve forecasting accuracy with Intelligent cash flow tool in Dynamics 365 Finance.

Dynamics 365 Dynamics Finance

intermediate

Mslearn

free

Use document standards in Dynamics 365 Business Central

Do you plan to develop solutions involving documents? In this module, you learn how to work with document data and...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Get started with making Remote Assist calls

Learn about Remote Assist.

Dynamics 365 Dynamics Field Service Dynamics Remote Assist

intermediate

Mslearn

free

Set up Service Management in Dynamics 365 Business Central

Learn how to set up Service Management in Dynamics 365 Business Central.

Dynamics Business Central Dynamics 365

intermediate

Mslearn

free

Create budgets in Dynamics 365 Business Central

Do you want to know how to create financial budgets in Business Central? If so, then this module is for you. It...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Use alternative interfaces for Dynamics 365 Business Central

The modern user interface experience for Microsoft Dynamics 365 Business Central isn't limited to the web client....

Dynamics 365 Dynamics Business Central

beginner

Mslearn

free

Get started with Inventory Visibility service for Dynamics 365 Supply Chain Management

Inventory Visibility Add-in for Dynamics 365 Supply Chain Management helps you better track your inventory and...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Use Inventory Visibility in Dynamics 365 Supply Chain Management

Explore Inventory Visibility's features for optimized supply chain management, including multi-platform insights and...

Dynamics Scm Dynamics 365

intermediate

Mslearn

free

Get started with the Dynamics 365 Sales mobile app

Learn about the Dynamics 365 Sales mobile app.

Dynamics 365 Dynamics Sales

intermediate

Mslearn

free

Introduction to the basics of file management in Dynamics 365 Business Central

Explore the file data type, File Management codeunit, Temp Blob codeunit, and stream functions for file manipulation...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Record fixed asset opening transactions in Dynamics 365 Business Central

Learn how to post fixed assets opening transactions, including acquisition costs and depreciations in Dynamics 365...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Work with projects and resources in Dynamics 365 Business Central

Do you want to discover the projects and resources that are available in Microsoft Dynamics 365 Business Central?...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Get started with unified routing for Dynamics 365 Customer Service

Learn about basic routing, unified routing, and user setup in order to improve customer satisfaction and efficiently...

Dynamics 365 Dynamics Customer Service

intermediate

Mslearn

free

Send reminders to customers in Dynamics 365 Business Central

Discover how to effectively notify customers of overdue invoices, set up reminder terms, and create reminders in...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Describe how to close customer deals in Dynamics 365

Learn how Dynamics 365 Sales AI tools support sellers during the closing phase with research agents, automated...

Dynamics 365 Dynamics Sales Ms Copilot

beginner

Mslearn

free

Set up cost and sales prices for time, expense, and materials in Dynamics 365 Project Operations

Learn about cost and sales prices.

Dynamics 365 Dynamics Project Operations Dynamics Finance

intermediate

Mslearn

free

Calculate and post depreciations in Dynamics 365 Business Central

Learn how to calculate and post periodic depreciation in Microsoft Business Central, including setting depreciation days.

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Get started with Finance insights in Dynamics 365 Finance

Handle customer payments and predict future cash flows with Finance insights.

Dynamics Finance Dynamics 365

beginner

Mslearn

free

Work with fixed assets master data in Dynamics 365 Business Central

Do you want to learn about the fixed assets master data that you can work with in Business Central? This module...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Business process mapping for Dynamics 365

Discover how to implement business applications effectively, using techniques like shadowing and mapping processes...

Dynamics 365 Dynamics Finance Dynamics Sales

beginner

Mslearn

free

Describe general ledger and cash and bank management processes in Dynamics 365 Finance

Understand financial management in Dynamics 365 Finance, including ledgers, charts, financial dimensions, and cash...

Dynamics 365 Dynamics Finance

beginner

Mslearn

free

Work with the costing sheet in Dynamics 365 Supply Chain Management

Calculate costs of bill of materials for finished goods in production using Dynamics 365 Supply Chain Management.

Dynamics 365 Dynamics Scm Dynamics Finance

intermediate

Mslearn

free

Set up payment reconciliation journals in Dynamics 365 Business Central

Do you want to know how to set up payment reconciliation journals in Dynamics 365 Business Central? This module will...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Design a Copilot Studio voice agent rule manager for real-time changes to Dynamics 365 Contact Center IVR

Dynamics 365 Contact Center IVR Copilot agents are designed by using Microsoft Copilot Studio. It designs these...

Dynamics 365 Dynamics Contact Center Microsoft Copilot Studio

intermediate

Mslearn

free

Create and process fixed kanbans in Dynamics 365 Supply Chain Management

Explore the functionality of Kanban schedule boards for optimizing production plans in lean manufacturing and supply...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Register and manage devices with Connected Field Service for Dynamics 365 and Azure IoT

Register and Manage Customer Devices with Connected Field Service.

Dynamics 365 Dynamics Field Service Azure

intermediate

Mslearn

free

Validate and release product configuration models in Dynamics 365 Supply Chain Management

Learn how to validate and release product configuration models in Dynamics 365 Supply Chain Management.

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Posting prepayment invoices for sales and purchase orders in Dynamics 365 Business Central

Discover how to process prepayment invoices in Dynamics 365 Business Central, including setup, posting, and...

Dynamics 365 Dynamics Business Central

intermediate

Mslearn

free

Work with Warehouse management only mode in Dynamics 365 Supply Chain Management

Working with Warehouse management only mode in Dynamics 365 Supply Chain Management allows businesses to streamline...

Dynamics 365 Dynamics Scm

intermediate

Mslearn

free

Enhance public sector services with generative AI

Discover the potential of generative AI for transforming public sector organizations and responsible AI practices...

Azure Content Safety Dynamics 365

intermediate