Test Prep & K-12

599 resources — showing top 120

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Science 123 Dynamics 365 24 Dynamics Contact Center 21 Microsoft Copilot Studio 11 Test Preparation 6 Dynamics Customer Service 5 Ms Copilot 4 Dynamics Customer Engagement 3 Dynamics Field Service 3 Sustainable Development 2 Microsoft Edge 2 Power Platform 2 Power Automate 2 Programming 2 Workplace Wellness 1 Test Prep 1 Stocks 1 React Native 1 Physics 1 Opioid Crisis 1
COU
Coursera
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The Impact of Emotion in the Workplace
This course provides the tools to create a healthier work environment, boosting both employee well-being and...
COU
Coursera
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Sensation, Perception, and Consciousness
Explore how perception and consciousness shape the way you experience the world. In this course, you'll examine how...
COU
Coursera
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Talent Planning: Acquisition, Rewards, Compensation
Learn how organizations attract, hire, and reward the talent they need to grow and succeed. In this course, you will...
COU
Coursera
audit free course
Conversations in Cryptography
This course offers an accessible, conversational introduction to the world of cryptography — from ancient ciphers to...
MS Learn
free tutorial
Take action from agent conversations using topics and tools in Microsoft Copilot Studio
Build agents that can take action from conversations. Learn how to call tools, invoke agent flows, and make HTTP...
Microsoft Copilot Studio
intermediate
MS Learn
free tutorial
Design agent conversations using topics
This module you're introduced topics, a conversation between a user and an agent, and how to create them.
Microsoft Copilot Studio Dynamics Contact Center
beginner
MS Learn
free tutorial
Use Power Automate desktop app to interact with windows and applications
Learn how Power Automate desktop app identifies and interacts with UI elements and windows.
Power Platform Power Automate
beginner
MS Learn
free course
Introduction to navigating the modern Contact Center
Learn about Dynamics 365 Contact Center.
Dynamics Contact Center
beginner
MS Learn
free tutorial
Describe Dynamics 365 Contact Center supervisor experience
Learn how Dynamics 365 Contact Center empowers supervisors with real-time monitoring, analytics, and forecasting to...
Dynamics Contact Center
beginner
MS Learn
free tutorial
Describe work allocation capabilities
Learn how Dynamics 365 Contact Center organizes, processes, and assigns work using queues, workstreams, and...
Dynamics Contact Center
beginner
MS Learn
free tutorial
Describe Dynamics 365 Contact Center representative experience
Explore how Dynamics 365 Contact Center equips representatives with AI-assisted tools, unified workspaces, and...
Dynamics Contact Center
beginner
MS Learn
free tutorial
Explore Dynamics 365 Contact Center
Discover how Dynamics 365 Contact Center delivers AI-driven, omnichannel customer service with Copilot,...
Dynamics Contact Center
beginner
MS Learn
free tutorial
Define agreements in Dynamics 365 Field Service
Learn how to define agreements in Dynamics 365 Field Service.
Dynamics 365 Dynamics Field Service
intermediate
MS Learn
free tutorial
Work with service-level agreements in Dynamics 365 Customer Service
Learn how to create and manage service-level agreements in Dynamics 365 Customer Service.
Dynamics 365 Dynamics Customer Service
intermediate
MS Learn
free tutorial
Use service-level agreements and entitlements in Dynamics 365 Field Service
Learn about service-level agreements and entitlements in Dynamics 365 Field Service.
Dynamics 365 Dynamics Field Service
intermediate
MS Learn
free tutorial
Perform fit gap analysis
Learn about performing a fit gap analysis as a solution architect for Dynamics 365 and Microsoft Power Platform.
Dynamics 365 Power Platform
advanced
MS Learn
free tutorial
Integrate an agent for Contact Center and Dynamics 365 Customer Service
Learn how to integrate an agent for Contact Center and Dynamics 365 Customer Service.
Dynamics 365 Dynamics Customer Service Ms Copilot
intermediate
MS Learn
free tutorial
Build a conversational agent in Copilot Studio - Online workshop
Learn how to create a conversational agent and ground its answers with knowledge sources in Microsoft Copilot Studio.
Ms Copilot
beginner
MS Learn
free course
Monitor and optimize Dynamics 365 Contact Center with AI-driven insights
Learn to monitor and optimize Dynamics 365 Contact Center using AI-driven insights. Configure supervisor tools for...
Dynamics 365 Dynamics Contact Center
intermediate
MS Learn
free course
Configure channels in Dynamics 365 Contact Center
Learn to configure every customer-facing channel in Dynamics 365 Contact Center. Set up chat and digital messaging...
Dynamics 365 Dynamics Contact Center Microsoft Copilot Studio
intermediate
MS Learn
free course
Empower customer service representatives in Dynamics 365 Contact Center
Learn to empower customer service representatives in Dynamics 365 Contact Center. Customize the agent workspace with...
Dynamics 365 Dynamics Contact Center Microsoft Copilot Studio
intermediate
COU
Coursera
audit free course
Community Reinvestment Act (CRA)
Behind every compliant bank is a team that understands the Community Reinvestment Act (CRA); start building that...
MS Learn
free tutorial
Reach customers first with proactive engagement in Dynamics 365 Contact Center
Learn how to configure proactive engagement in Dynamics 365 Contact Center to initiate outbound voice calls and SMS...
Dynamics Contact Center Dynamics 365 Microsoft Copilot Studio
intermediate
MS Learn
free course
Implement an AI-powered contact center with Dynamics 365
Learn to implement an AI-powered Dynamics 365 Contact Center. Explore AI-driven architecture and deployment models,...
Dynamics 365 Dynamics Contact Center Microsoft Copilot Studio
intermediate
MS Learn
free tutorial
Configure advanced settings for channels in Dynamics 365 Contact Center
Optimize your Dynamics 365 Contact Center deployment by configuring advanced channel settings that improve...
Dynamics Contact Center Dynamics 365 Microsoft Copilot Studio
intermediate
MS Learn
free tutorial
Configure the voice channel in Dynamics 365 Contact Center
Learn how to provision the voice channel with Teams Phone, choose a PSTN connectivity option, configure voice queues...
Dynamics Contact Center Dynamics 365
intermediate
MS Learn
free tutorial
Configure chat and digital channels in Dynamics 365 Contact Center
Meet your customers where they are. Learn to configure WhatsApp, SMS, live chat, and custom channels in Dynamics 365...
Dynamics Contact Center Dynamics 365
intermediate
COU
Coursera
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Global Compensation and International HR Practices
Develop practical expertise in International Human Resource Management (IHRM) and learn how multinational...
COU
Coursera
audit free course
Postgres From Zero
e.g. This is primarily aimed at first- and second-year undergraduates interested in engineering or science, along...
MS Learn
free tutorial
Describe the foundations of Dynamics 365 customer engagement apps
Learn the essentials of Dynamics 365's customer engagement apps. Navigate features, integrate solutions, and boost...
Dynamics 365 Dynamics Customer Engagement Dynamics Contact Center
beginner
COU
Coursera
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Lean Six Sigma Professional Track - From Green to Black Belt
This course features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you...
COU
Coursera
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React Foundations & Core Frontend Development
This course features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you...
COU
Coursera
audit free course
Telephone Consumer Protection Act (TCPA)
Every call, text, or message you send to a customer can carry compliance risk, making a strong understanding of the...
MS Learn
free tutorial
Unlock insights with analytics and reporting in Dynamics 365 Contact Center
Learn how to use out-of-the-box analytics dashboards, extend reports with Power BI data model customization and...
Dynamics Contact Center Dynamics 365
intermediate
MS Learn
free tutorial
Configure routing in Dynamics 365 Contact Center
Stop routing work items manually. Learn to build an intelligent routing pipeline in Dynamics 365 Contact Center that...
Dynamics 365 Microsoft Copilot Studio
intermediate
MS Learn
free tutorial
Configure Dynamics 365 Contact Center core capabilities
Get your Dynamics 365 Contact Center fully operational. Navigate the admin center, optimize the agent workspace,...
Dynamics 365 Microsoft Copilot Studio
intermediate
MS Learn
free tutorial
Configure queues in Dynamics 365 Contact Center
Design a queue strategy that gets every customer to the right customer service representative fast. Configure queue...
Dynamics 365
intermediate
MS Learn
free tutorial
Introduction to implementing Dynamics 365 Contact Center
Get ready to implement Dynamics 365 Contact Center with confidence. Discover what makes this platform AI-first, how...
Dynamics 365
intermediate
COU
Coursera
audit free course
Crie um guia de estudo: preparando-se para o exame da PCD
Aprenda a usar o NotebookLM para criar um guia de estudo personalizado para o exame da certificação Professional...
beginner
COU
Coursera
audit free course
Data Visualisation
This course aims to prepare you for acknowledging and valuing the significance of data visualisations and visual...
COU
Coursera
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React Fundamentals and Modern Development Setup
This course features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you...
COU
Coursera
audit free course
Intro to React
This course features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you...
COU
Coursera
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Mastering React and Advanced Concepts
This course features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you...
COU
Coursera
audit free course
Principes de base pour les utilisateurs Snowflake
Ce cours aborde les principes de base de BigQuery pour les professionnels qui connaissent les entrepôts de données...
COU
Coursera
audit free course
Principes de base de BigQuery pour les utilisateurs Redshift
Ce cours aborde les principes de base de BigQuery pour les professionnels qui connaissent les entrepôts de données...
COU
Coursera
audit free course
Community impact UNAM
Curso de prueba interno UNAM
COU
Coursera
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Map Org Structures
The org chart says one thing. Headcount reconciliation says another. When matrix reporting lines create dual bosses...
COU
Coursera
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Principes de base de BigQuery pour les utilisateurs Oracle
Ce cours aborde les principes de base de BigQuery pour les professionnels qui connaissent les entrepôts de données...
COU
Coursera
audit free course
Map Data Flows Fast
Transform complex data systems into clear, actionable visual maps that drive better engineering decisions and team...
COU
Coursera
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Keeping Great People: A Team Leader’s Retention Playbook
e.g. This is primarily aimed at first- and second-year undergraduates interested in engineering or science, along...
MS Learn
free tutorial
Use Multilingual Voice Agents with IVR in Dynamics 365 Contact Center
This module provides detailed guidance on how to use multilingual voice agents that are developed by using Microsoft...
Dynamics 365 Dynamics Contact Center Microsoft Copilot Studio
intermediate
COU
Coursera
audit free course
Transform Audio: Extract Features & Augment Models
Did you know that 80% of audio AI models fail in production due to acoustic variability they never encountered...
COU
Coursera
audit free course
Process Images & Extract Motion Features
Master the fundamental preprocessing techniques that power modern computer vision systems. Raw visual data is...
MS Learn
free tutorial
Set up a Microsoft Copilot Studio agent for voice
This module explores how to set up a Microsoft Copilot Studio agent to use voice.
Ms Copilot Dynamics Contact Center
intermediate
COU
Coursera
audit free course
Optimize Growth: Map and Evaluate ROI
Optimize Growth: Map and Evaluate ROI is a beginner-level course designed for aspiring business analysts, marketers,...
COU
Coursera
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Analyze Predictor Impact Using Regression in Minitab
By the end of this course, learners will be able to analyze how multiple predictors influence a response variable,...
COU
Coursera
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Build & Optimize React Native Product Listing Apps
By the end of this course, learners will be able to design, develop, optimize, and enhance a complete React Native...
COU
Coursera
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Build a React Shopping App: Apply Real-World Concepts
Learners will apply React fundamentals to build a complete real-world application, implement core frontend features...
COU
Coursera
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Build & Apply React Native Apps with Product & Profile Flows
By the end of this course, learners will be able to design product detail screens, implement profile management...
COU
Coursera
audit free course
Master Responsive UI: Build & Refine Bootstrap Web Apps
Learners will construct foundational HTML layouts, apply custom CSS, utilize Bootstrap components, and develop...
COU
Coursera
audit free course
GAAP & Double-Entry Bookkeeping
Master the fundamental building blocks of professional accounting that every successful business relies on for...
COU
Coursera
audit free course
Analyze and Act on Audience Insights
Modern consumers shift preferences faster than ever, and marketers can’t rely on assumptions. This course teaches...
MS Learn
free course
Introduction to service in Dynamics 365
Explore how Dynamics 365 service apps support AI-powered business through autonomous agents, intelligent scheduling,...
Dynamics 365 Dynamics Contact Center Dynamics Customer Engagement
beginner
MS Learn
free tutorial
Choose the best Windows upgrade path after Windows 10 end of support
Learn how to assess and recommend the best Windows upgrade path after Windows 10 end of support using structured...
Windows 10 Windows 11
beginner
MS Learn
free tutorial
Explore self-service capabilities in Dynamics 365
Master self-service capabilities: Dynamics 365 Customer Service & Contact Center. Learn knowledge creation,...
Dynamics 365 Dynamics Customer Service Dynamics Contact Center
beginner
COU
Coursera
audit free course
How to plan green and resilient housing?
In this course, you will learn about the importance of housing as a basic social condition that determines quality...
COU
Coursera
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Logistic Regression with R: Build & Predict
Master logistic regression in R and build the practical skills needed to solve real-world classification problems....
COU
Coursera
audit free course
Linear Regression & Predictive Modeling with SPSS
Master the fundamentals and practical applications of linear regression while building predictive models using SPSS...
COU
Coursera
audit free course
Logistic Regression with SAS: Build & Evaluate Models
Master Logistic Regression with SAS: Build & Evaluate Models is a hands-on course that teaches you how to develop,...
COU
Coursera
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SPSS: Apply & Interpret Logistic Regression Models
Build practical skills in logistic regression and supervised learning using IBM SPSS Statistics through a hands-on,...
COU
Coursera
audit free course
Logistic Regression Fundamentals: Analyze & Predict
Gain a strong foundation in logistic regression and learn how to build, interpret, and evaluate predictive models...
MS Learn
free course
Work with Dynamics 365 Contact Center IVR
Learn about Dynamics 365 Contact Center interactive voice response (IVR).
Dynamics 365 Dynamics Contact Center Microsoft Copilot Studio
intermediate
COU
Coursera
audit free course
Advanced React – Testing & Firebase Projects
This course features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you...
COU
Coursera
audit free course
Full-Stack React with Spring Boot: Unit 1
This course offers a deep dive into creating robust applications using Spring Boot, guiding you through the...
MS Learn
free tutorial
Interact with data in Blazor web apps
Learn how to create a graphical user interface in a Blazor web app by creating and assembling Blazor components....
Blazor Aspnet
intermediate
MS Learn
free course
Work with entitlements and service level agreements in Dynamics 365 Customer Service
This learning path focuses on working with entitlements and service level agreements in Microsoft Dynamics 365...
Dynamics 365 Dynamics Customer Service
beginner
MS Learn
free tutorial
Extract event log data for process mining
Learn how to extract event log data for process mining.
Power Automate
beginner
MS Learn
free course
Create Progressive Web Apps (PWAs) with PWABuilder
PWABuilder is an open-source tool developed by Microsoft that streamlines the process of deploying Progressive Web...
Microsoft Edge
beginner
MS Learn
free tutorial
Test and publish Progressive Web Apps (PWAs) for Microsoft Store
Learn to test and publish Progressive Web Apps (PWAs) on various devices and platforms, ensuring seamless user...
Microsoft Edge
intermediate
MS Learn
free tutorial
Upgrade and migrate Windows clients
This module examines the fundamentals of upgrading and migrating processes for a single Windows device.
Windows
beginner
KHA
Khan Academy
free course
UP Science Grade 6 Revision Course (Full Term)
Embark on an exciting journey through Grade 6 Science! Enjoy captivating activity videos and stimulating practice...
Science
KHA
Khan Academy
free course
How we interact with our environment - Class 12
Science
KHA
Khan Academy
free course
MCAT
This collection is being developed for the revised MCAT® exam that will first be administered in April 2015. The...
Test Preparation
beginner
KHA
Khan Academy
free course
Revision Term 1 - KA Science Grade 9
Science
KHA
Khan Academy
free course
About the PISA Practice Program
Test Preparation
beginner
KHA
Khan Academy
free course
UP Science Grade 7
Embark on an exciting journey through Grade 7 Science! Enjoy captivating activity videos and stimulating practice...
Science
KHA
Khan Academy
free course
MH Grade 8 Science
Science
KHA
Khan Academy
free course
SAT Math
Test Preparation
beginner
KHA
Khan Academy
free course
MH Grade 9 Science Bridge Course
Science
KHA
Khan Academy
free course
6th grade Science (Revised K to 10)
Science
KHA
Khan Academy
free course
10th grade Science (MELCS)
Science
KHA
Khan Academy
free course
PISA
Test Preparation
beginner
KHA
Khan Academy
free course
MH Grade 6 Science (2026)
Science
KHA
Khan Academy
free course
Revision Term 1: OD Life Science Grade 9
Science
KHA
Khan Academy
free course
OD Physical Sciences Grade 10
Let's explore the mysteries of light and electricity. From how light reflects, to correcting defects in our eyes....
Science
KHA
Khan Academy
free course
8th grade science (TX TEKS)
Learn science using videos, articles, and TEKS-aligned practice exercises. Review the fundamentals of matter and...
Science
KHA
Khan Academy
free course
MH Grade 10 Science Bridge Course
Science
KHA
Khan Academy
free course
OD Science Grade 6
Science
KHA
Khan Academy
free course
Revision Term 1 - NCERT Science Grade 9
Science
KHA
Khan Academy
free course
Revision Term 1 - NCERT Science Grade 7
Science
KHA
Khan Academy
free course
MH Grade 8 Science Bridge Course
Science
KHA
Khan Academy
free course
BMC Grade 8 Science[ignore)
Science
KHA
Khan Academy
free course
9th grade Science (MELCS)
Science
KHA
Khan Academy
free course
TG Grade 9 Physical Science Bridge Course
Science
KHA
Khan Academy
free course
OD Life Sciences Grade 10
Let's explore the mysteries of light and electricity. From how light reflects, to correcting defects in our eyes....
Science
KHA
Khan Academy
free course
Revision Term 1: OD Science Grade 8
Science
KHA
Khan Academy
free course
Revision Term 1 - KA Science Grade 10
Science
KHA
Khan Academy
free course
3rd grade Science (Revised K to 10)
Science
KHA
Khan Academy
free course
TG Grade 10 Life Science Bridge Course
Science
KHA
Khan Academy
free course
OD Science Grade 8
Science
KHA
Khan Academy
free course
UP Science Grade 10
Science
KHA
Khan Academy
free course
Revision Term 1 - NCERT Science Grade 8
Science
KHA
Khan Academy
free course
OD Science Grade 7
Science
KHA
Khan Academy
free course
UP Science Grade 9
Science
KHA
Khan Academy
free course
Revision Term 1 - TG Science Class 6
Science
KHA
Khan Academy
free course
UK Science Class 6 (New)
Science
KHA
Khan Academy
free course
NCERT Science Class 9 (Bridge)
Science
KHA
Khan Academy
free course
6th grade science (TX TEKS)
Learn science using videos, articles, and TEKS-aligned practice exercises. Review the fundamentals of matter and...
Science
KHA
Khan Academy
free course
8th grade Science (Revised K to 10) - 3 Terms
Science
KHA
Khan Academy
free course
TG Science Class 7
Science